#WARP ERROR - Request failed with error: ErrorStatus(403, "{\"error\":\"Your account has been blocked

5 messages · Page 1 of 1 (latest)

feral eagle
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whats up with warp
Request failed with error: ErrorStatus(403, "{"error":"Your account has been blocked from using AI features. If you think this is in error, please contact [email protected]. Otherwise, please upgrade to a paid plan at https://app.warp.dev/upgrade.\"}")

elder mapleBOT
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Hi @feral eagle. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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The error message you’re seeing—ErrorStatus(403, "Your account has been blocked from using AI features...")—means that your Warp account has been blocked from accessing AI features. This typically happens due to a violation of Warp’s Terms of Service or suspected abuse, such as attempting to bypass request or token limits.

To resolve this issue, you should contact Warp support at [email protected] if you believe the block was a mistake. If your account was blocked for exceeding free plan limits or for creating multiple accounts to get extra AI credits, you may need to upgrade to a paid plan to continue using AI features. The error message and official documentation both recommend reaching out to the support team for clarification or appeal if you think the block is in error Common AI error messages.

In summary:

  • If you think the block is a mistake, email [email protected] with your Warp account details.
  • If you have been flagged for violating terms or abusing the free plan, you may need to upgrade to a paid plan to restore AI access.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@feral eagle Kapa.ai is still learning and improving, please let me know how I did by reacting below.

final field
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so i got this same issue but i never did anything to violate the terms and conditions