#Please help
1 messages · Page 1 of 1 (latest)
Hi @tiny sand. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
It looks like Warp’s AI request is returning a 403 (Forbidden). Based on our docs and recent issues, 403s typically mean either:
- Your account is blocked from using AI features (e.g., ToS violation or suspected abuse). If you believe this is an error, email [email protected] with your Warp account email so the team can review and unblock if appropriate (this is the recommended path when you see 403 AI errors) (AI FAQs: Common AI error messages).
- There have also been transient backend issues that surface as 403/4xx/5xx on GenerateMultiAgentOutput/Agent Mode; these are usually resolved by Warp’s team, but if it persists on your account, the review via [email protected] is still advised (I'm sorry, I couldn't complete that request — 502/403 thread, Many Agent mode failures 503/403).
Next steps:
- If the error text includes “Your account has been blocked…”, contact [email protected] with your Warp account email for review (AI FAQs, examples: 7016, 7060, 7111, 6996, 7000, 7006, 7029, 6998).
- If it’s a generic 403 HTML page (like the snippet you pasted) and not the block message, try signing out/in, and retry later in case of transient service issues; if it continues, still email [email protected] so we can check your account and backend logs (6598).