#Your account has been blocked from using AI features

6 messages · Page 1 of 1 (latest)

sharp frigate
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Request failed with error: ErrorStatus(403, "{"error":"Your account has been blocked from using AI features. If you think this is in error, please contact [email protected]. Otherwise, please upgrade to a paid plan at https://app.warp.dev/upgrade.\"}")

I don't know why this error occurred during my work. Did it happen because multiple accounts were created and used? or something else

full agateBOT
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Hi @sharp frigate. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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The error message “Your account has been blocked from using AI features” (ErrorStatus 403) means that your Warp account has been blocked from accessing AI features. According to the official Warp documentation, this typically happens due to a violation of the Terms of Service or suspected abuse, such as attempting to bypass request or token limits. The documentation does not specifically mention that using multiple accounts or devices will automatically trigger a block, but it does highlight abuse or violations as common reasons for this action.

If you believe this block is a mistake, you should contact the Warp team at [email protected]. They will review your case and respond as soon as possible. During the review, the suspension may remain in effect, but if Warp determines the block was made in error, they will reinstate your access and restore any applicable free tier allowances. Warp’s decision on appeal is final, and they are not obligated to provide detailed information about their anti-abuse systems Common AI error messages, Warp product and services license agreement.

In summary: The block is most likely due to a suspected violation or abuse, not specifically because of using multiple accounts, unless that usage pattern was interpreted as abuse by Warp’s systems. For clarification or to appeal, contact [email protected].

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@sharp frigate Kapa.ai is still learning and improving, please let me know how I did by reacting below.

low gate
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I just downloaded Warp and logged in using Github account. First command i run and I run into this: Request failed with error: ErrorStatus(403, "{"error":"Your account has been blocked from using AI features. If you think this is in error, please contact [email protected]. Otherwise, please upgrade to a paid plan at https://app.warp.dev/upgrade.\"}"). Don't know what I did wrong. Also I see that Warp doesn't support local LLMs as of now - so I'll need to wait for it anyway.

pliant orbit