Quite frusttrating when you pay a lot of money and then it doesnt reset..
On the billing page it says its already renewed, i got the invoice too. But in Warp its not reset..
#Usage is not Resetting.
ornate dune
stone frostBOT
Hi @ornate dune. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
I'm sorry you're experiencing this issue. According to Warp's documentation, AI request limits are supposed to reset every 30 days from your signup date, and when you upgrade to a paid plan, you should receive more requests immediately. You can track your refill period under Settings > Billing and usage in the app. Unused requests do not roll over to the next cycle How often do my AI requests reset?.
However, there have been reports from other users where the AI request limit did not reset immediately after renewal or payment. In some cases, the reset happened a few hours later, suggesting there might be a short delay in the system Pro subscriber. My AI requests are not reset..
If your usage still hasn't reset after waiting a few hours, this could be a technical or account sync issue. The recommended action is to contact Warp support directly through the billing portal or by email, as they can manually resolve account and billing sync problems Unable to use warp even after making payment..
Summary of steps:
- Wait a few hours to see if the reset occurs.
- Check
Settings > Billing and usagefor your current cycle and limits. - If the issue persists, contact Warp support via the billing portal or the email provided in your invoice.
Let me know if you need help finding the support contact!
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
ornate dune
Still not there after another 3 Hours.. I am paying for my quota and its not there! Fix this ASAP
