#Transport Errors

6 messages · Page 1 of 1 (latest)

runic condor
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I have been receiving a lot of transport errors today. More than usual and it seems to be across all of the AIs. Anybody else been seeing messages like:
I'm sorry, I couldn't complete that request.

Request failed with error: Transport(reqwest::Error { kind: Request, url: Url { scheme: "https", cannot_be_a_base: false, username: "", password: None, host: Some(Domain("app.warp.dev")), port: None, path: "/ai/multi-agent", query: None, fragment: None }, source: Error { kind: Connect, source: Some(ConnectError("tcp connect error", Os { code: 10060, kind: TimedOut, message: "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond." })) } })

lucid geyserBOT
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Hi @runic condor. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Yes, you are not alone in experiencing transport errors and related connectivity issues with Warp's AI features. Multiple users have reported similar problems, including errors like:

I'm sorry, I couldn't complete that request.
Request failed with error: Transport(reqwest::Error { kind: Request, url: ..., source: Error { kind: Connect, ... message: "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond." } })

These errors are often related to network connectivity issues between the Warp client and its backend services. Users have reported a range of transport-layer errors, including timeouts, connection refusals, and HTTP/2 stream errors. Sometimes these issues are transient and resolve themselves after some time, while in other cases, they may be related to server-side outages or network configuration problems (such as system clock mismatches, DNS issues, or problems with features like macOS Private Relay) Agent Mode request failed: Internal error occurred at transport layer. Error after ChatGPT integration.

Warp's team is aware of these issues and actively investigates them when they arise. If you continue to experience persistent problems, it can help to:

  • Check your system clock and ensure it is set correctly.
  • Try restarting Warp or your computer.
  • Test your network connection and try a different network if possible.
  • Review Warp's logs for more details and consider sending them to the Warp team for troubleshooting (see log gathering instructions).
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If the issue persists, you may want to check Warp's known issues page or open a new issue with detailed logs to help the team diagnose the problem.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@runic condor Kapa.ai is still learning and improving, please let me know how I did by reacting below.

icy linden
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@runic condor Are you by any chance running behind a VPN? I often get timeouts when I use NordVPN, but it's usually fine if I disconnect from it.