#Accidentally deleted my team

4 messages · Page 1 of 1 (latest)

cyan onyx
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Hey, I didn’t realize the subscription was tied to a team rather than my personal account. I accidentally deleted the team that had the subscription. My question is: when I deleted the team, did that also cancel the subscription?

quartz lavaBOT
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Hi @cyan onyx. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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Based on the information in the knowledge sources, when you delete a team in Warp, any active subscriptions associated with that team will be canceled.

According to the documentation, team admins (who created teams) may delete a team only after removing all team members. When you delete your Warp account, the documentation states that "Any active Warp subscriptions associated with the account will also be cancelled when deleted" Privacy documentation. While this specifically mentions account deletion, it suggests that subscriptions are tied to teams/accounts rather than persisting independently.

If you want to confirm that your subscription has been canceled or if you have any other billing concerns, you can reach out to Warp's billing team directly at [email protected]. As mentioned in their documentation, "The team at Warp is standing by and ready to help you with any questions you have about your plan or subscription" Plans, Subscriptions & Pricing FAQ.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@cyan onyx Kapa.ai is still learning and improving, please let me know how I did by reacting below.