#Domain problem

18 messages · Page 1 of 1 (latest)

dreamy pulsar
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Hi, I'm trying to connect my domain purchased on Saturday night to Google Sites but I can't. I've done everything and the domain is also verified on Google Search Console, but as soon as I open my domain it says Google's 404 page. Can you tell me how to solve it? I've been an OVH user for a very short time and I don't know how to use DNS very well.....

fallow mango
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Hey! It sounds like you've taken a lot of the right steps, but something might have gotten missed in the process. Here's a checklist to troubleshoot the issue:

  1. Check DNS Settings
    Ensure that you've added the necessary DNS records to your domain provider’s settings. Typically, you'll need to set up a CNAME or A-record to point to Google Sites.
    If you're using a CNAME, make sure the domain points to ghs.googlehosted.com.
    Double-check that you have set the TTL (Time to Live) to a reasonable amount, usually around 1 hour.
  2. Google Sites Settings
    In Google Sites, make sure you've added the custom domain under the "Custom URLs" section in your site settings. After adding the domain there, you should be able to link it correctly.
    Ensure you've selected the correct domain format (e.g., www.yourdomain.com or yourdomain.com).
  3. Propagation Time
    DNS changes can take some time to propagate across the web (sometimes up to 48 hours). If you just updated everything, you might need to wait a bit and try again later.
  4. Verify Domain Ownership
    Since you've already verified your domain in Google Search Console, make sure the verification is complete and Google is recognizing the domain properly.
  5. Clear Cache/Use Incognito Mode
    Try opening your domain in an incognito window or clearing your browser cache. Sometimes cached data can show an old error page.
    If all these steps seem correct and you're still facing issues, there might be an issue with your domain registrar’s DNS configuration or the Google Sites connection.

Let me know how it goes!

dreamy pulsar
fallow mango
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Sounds good. Feel free 😃

dreamy pulsar
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Is there any problem with DNS configuration?

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@fallow mango

fallow mango
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From the looks of it, I believe the DNS is configured properly. I did run a DNS Check on the domain and it is returning with no errors

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@dreamy pulsar I do have some more steps for you to take, to ensure that everything is configured properly. Feel free to ping me if you need.

dreamy pulsar
fallow mango
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I am going to DM you the guide that I have. Let me know if this Helps!

dreamy pulsar
# fallow mango I am going to DM you the guide that I have. Let me know if this Helps!

I discovered that my domain only works with the initial www, but I don't want that and I would like to go directly to my site without putting the www prefix, the problem is that the records conflict with each other, for now I have cloned or 4 A records putting them without www and with the same IPs, so now I have 8 A records, 4 with www and another 4 without www

fallow mango
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@dreamy pulsar This should eliminate the need for the unwanted prefix (www)

If you have anymore questions, feel free to @fallow mango me.

fallow mango
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@dreamy pulsar Just to follow up, I want to see if you configured the DNS to work the way that you need. Feel free to ping me.

dreamy pulsar
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These days I will not be able to dedicate myself to the domain due to personal commitments, as soon as I finish my commitments I will configure the DNS again

fallow mango