My email server is expire. I cannot use my email for 2FA anymore. | OVHcloud | Page 1

vestal trellis Apr 2, 2023, 1:24 PM

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Hello,

I am writing to seek your assistance with my email account. Unfortunately, my email server has recently expired, and I am no longer able to use my email for 2FA. Additionally, I am unable to log in to my account to remove the 2FA.

As such, I am reaching out to your team for guidance and support. Is there a way for me to remove the 2FA or gain access to my email account through an alternative method?

I would greatly appreciate any assistance you can provide in this matter. Please let me know if there is any additional information you require from me to assist with resolving this issue.

Thank you for your time and consideration.

Sincerely,
Kimteng LEY

amber warren Apr 2, 2023, 9:32 PM

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Which branch of OVHcloud did you make your account with? The 2FA via e-mail cannot be deactivated. The best option would be to change the e-mail address on the account.

vestal trellis Apr 3, 2023, 6:33 AM

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Can I dm you?

#My email server is expire. I cannot use my email for 2FA anymore.