#This agent was built with --disable-cloud and cannot be claimed

1 messages · Page 1 of 1 (latest)

marsh moss
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Using stock debian 12, using the kickstart.sh script, doesn't matter wether or not the stable channel is used.

lusty ocean
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I think you are using a third-party version of Netdata instead of our official release.

marsh moss
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Using the link generated by the official documentation using get.nextdata.cloud

lusty ocean
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Can you share the installation logs?

marsh moss
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ID's redacted for safety

lusty ocean
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I suggest you to remove

apt-get purge netdata*
apt-get purge netdata-repo-edge

Make sure all packages with netdata prefix are removed. You see them using dpkg -l | grep netdata.

And reinstall.

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You are pulling in old packages from debian (not ours) repo - ancient 1.37 version

Do you want to continue? [Y/n]
Get:1 http://deb.debian.org/debian bookworm/main amd64 netdata-core amd64 1.37.1-2 [1,553 kB]
Get:2 http://deb.debian.org/debian bookworm/main amd64 netdata-plugins-bash all 1.37.1-2 [753 kB]
Get:3 http://deb.debian.org/debian bookworm/main amd64 netdata-web all 1.37.1-2 [7,563 kB]
Get:4 http://deb.debian.org/debian bookworm/main amd64 netdata all 1.37.1-2 [23.9 kB]
Get:5 http://deb.debian.org/debian bookworm/main amd64 netdata-plugins-python all 1.37.1-2 [141 kB]
marsh moss
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apt-get purge netdata-repo-edge
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Note, selecting 'netdata-plugins' for glob 'netdata*'
Note, selecting 'netdata-web' for glob 'netdata*'
Note, selecting 'netdata-core-no-sse' for glob 'netdata*'
Note, selecting 'netdata-apache2' for glob 'netdata*'
Note, selecting 'netdata-plugins-bash' for glob 'netdata*'
Note, selecting 'netdata' for glob 'netdata*'
Note, selecting 'netdata-core' for glob 'netdata*'
Note, selecting 'netdata-plugins-nodejs' for glob 'netdata*'
Note, selecting 'netdata-data' for glob 'netdata*'
Note, selecting 'netdata-plugins-python' for glob 'netdata*'
Package 'netdata-core-no-sse' is not installed, so not removed
Package 'netdata-plugins-nodejs' is not installed, so not removed
Package 'netdata-data' is not installed, so not removed
Package 'netdata' is not installed, so not removed
Package 'netdata-apache2' is not installed, so not removed
Package 'netdata-plugins-python' is not installed, so not removed
Package 'netdata-core' is not installed, so not removed
Package 'netdata-plugins-bash' is not installed, so not removed
Package 'netdata-web' is not installed, so not removed
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
E: Unable to locate package netdata-repo-edge

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How do I make sure the correct repository is selected? As we are using the kickstart.sh script from the correct server.

lusty ocean
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Make sure all packages with netdata prefix are removed. You see them using dpkg -l | grep netdata.

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As I said try to remove old packages and then reinstall using kickstart.

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I have no issues on deb12.

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Don't forget to remove leftover directories after removing netdata package.

marsh moss
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dpkg -l | grep netdata returns no packages
updatedb && locate netdata returns no files
grep -R netdata /etc/ returns no hits

Still the problem remained

lusty ocean
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Unfortunately, I can't reproduce the problem. This is part of install process on a deb12 VM (see it wants to install correct Netdata packages)

[/tmp/netdata-kickstart-8u27ntHOMD]# env apt-get install netdata
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following additional packages will be installed:
  netdata-dashboard netdata-plugin-apps netdata-plugin-chartsd netdata-plugin-debugfs netdata-plugin-ebpf netdata-plugin-go netdata-plugin-network-viewer
  netdata-plugin-nfacct netdata-plugin-perf netdata-plugin-pythond netdata-plugin-slabinfo netdata-plugin-systemd-journal
Suggested packages:
  netdata-plugin-cups netdata-plugin-freeipmi apcupsd iw
Recommended packages:
  netdata-ebpf-code-legacy
The following NEW packages will be installed:
  netdata netdata-dashboard netdata-plugin-apps netdata-plugin-chartsd netdata-plugin-debugfs netdata-plugin-ebpf netdata-plugin-go netdata-plugin-network-viewer
  netdata-plugin-nfacct netdata-plugin-perf netdata-plugin-pythond netdata-plugin-slabinfo netdata-plugin-systemd-journal
0 upgraded, 13 newly installed, 0 to remove and 0 not upgraded.
Need to get 51.0 MB of archives.
After this operation, 183 MB of additional disk space will be used.

Somehow on your system Debian repositories take priority over "repository.netdata.cloud".

Show apt-cache policy and apt-cache search netdata

cc @barren crescent

marsh moss
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apt-cache search netdata
netdata - real-time performance monitoring (metapackage)
netdata-apache2 - real-time performance monitoring (apache integration)
netdata-core - real-time performance monitoring (core)
netdata-plugins-bash - real-time performance monitoring (bash plugins)
netdata-plugins-python - real-time performance monitoring (python plugins)
netdata-web - real-time performance monitoring (web)

lusty ocean
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Yep, you have non-default priority for debian repos

 900 http://deb.debian.org/debian bookworm/main amd64 Packages
     release v=12.9,o=Debian,a=stable,n=bookworm,l=Debian,c=main,b=amd64
     origin deb.debian.org
marsh moss
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Ah yes, we needed some testing packages as stock debian is always way to outdated

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will move them down

lusty ocean
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make them 500 and reinstall

marsh moss
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Fixed