I route alerts to OpsGenie and it works for alerts from the agent e.g. disk space, OOM kills and the alert is sent to the correct team in OpsGenie. For external alerts raised by the console, e.g. unreachable, the alert reaches OpsGenie but doesn't get assigned a team and so no-one is alerted. On the nodes, I set DEFAULT_RECIPIENT_OPSGENIE, OPSGENIE_API_KEY and SEND_OPSGENIE in /etc/netdata/health_alarm_config.conf. However, in the console, you can only set the key (the Send to OpsGenie part is implicit). What have I missed? I appreciate it's tricky with integrations as there might be a problem on one or both sides.
Thanks,
Tim
#Different behaviour of alerts send from Netdata to OpsGenie via the agent and console
fiery mortar
fiery mortar
To answer my own question: the difference comes from the integrations used by the agent and the console. For cloud alerts, add an API Integration to your team and for agent alerts add a Netdata integration for your team. The first key is used in Space Settings -> Alerts & Notifications, and the second key is used in /etc/netdata/health_alarm_config.conf