#Users view went away?

1 messages · Page 1 of 1 (latest)

blissful tulip
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Where do users go away?

blissful tulip
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I was previously using the Users chart in order to see websites usage, now we only see groups which gives far less information in my case, as all web users are part of the same group.

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Compared two servers using v1.38.0-394-nightly and only one of them is mssing users.

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OK, after restarting Netdata, "Users" is back here again.

Problem solved.

rigid crypt
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Thanks @blissful tulip - i have seen this once or twice where sometimes the metadata can be slow to sync between agent and cloud for various reasons - was this a new node?

blissful tulip
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Existing node, a dedicated server with Nedtdata installed for a few months already, like december 2022

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but with autoupdates for netdata every night

rigid crypt
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hmm - very strange then - there could be some events around metadata syncing in the events feed but not sure if they all there yet - if happens again i can ping someone from the BE team to try trace the metadata events to see if that indeed is it. in meantime might try and recreate myself if i can - probably would be able as think is somewhat random based on the BE event processing stuff.

will try and think if some way to measure this too in some way to try see if/how big issue it is.

blissful tulip
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Using Netdata for a few years I've seen a few cases of charts missing resolved by a restart... Not a major issue but there is prolly something to fix. Problem is it's random and therefore hard to reproduce.

blissful tulip
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Hello,

This time users are missing and not coming back... What's the deal?

robust ocean