#LEO LIU Konbini

1 messages · Page 1 of 1 (latest)

supple cobalt
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Hi there!

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What do you mean by edge scenario?

reef patio
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According to your specification, there’s an edge scenario that user can still successfully pay to the expired payment code only if the user prints the valid payment slip before the expiry of payment code. That's why Stripe reserves its buffer time(about an hour in your spec) to notify us about the failed payment intent.

Prerequisite: Payment code is expired, but user does successfully pay with the code and Stripe has yet to respond to us.

Actions taken by us: We call the Cancel PaymentIntent API within your buffer time, and the payment intent is successfully canceled.

Questions:

  1. Will Stripe still notify us about the successful payment result?
  2. And how will Stripe handle the payment/fund, like contact the user via email to collect info for initiating a refund?
supple cobalt
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Thanks for the clarification! Give me a few minutes to look into this.

reef patio
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sure, appreciated

lofty bay
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👋 taking over for my colleague. Let me catch up.

lofty bay
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sorry for taking a while to respond I was asking around for help

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unfortunately since it's the end of the day/week in APAC I wasn't able to get a full response on this