olokobayusuf-india-subscription | Stripe Developers | Page 1

orchid night Jul 21, 2022, 2:44 PM

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Hi 👋 can you share the ID of an Invoice where you saw this behavior?

atomic sky Jul 21, 2022, 2:44 PM

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in_1LNtYsJ5DASAA81sGnz3tkou

orchid night Jul 21, 2022, 2:50 PM

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Thank you, taking a closer look.

atomic sky Jul 21, 2022, 3:08 PM

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orchid night Jul 21, 2022, 3:14 PM

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Sorry, the server is a bit busy today, and so far I'm not seeing an error.

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When looking at the Subscription, I'm seeing that a request was made to create it, but then another request was made about 1 second later to cancel it. When the Subscription was canceled it would have closed out the underlying Invoice. Are you intending to promptly cancel the Subscription?

atomic sky Jul 21, 2022, 3:30 PM

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Nope, not trying to cancel the subscription at all.

orchid night Jul 21, 2022, 3:32 PM

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This is the request that I'm seeing was made to cancel/delete the Subscription, and as far as I can tell it looks like it was made by your integration:
https://dashboard.stripe.com/logs/req_8gObXPxce6NZW7

atomic sky Jul 21, 2022, 3:32 PM

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The timeline of events is:

payment_intent.created
payment_intent.requires_action
payment_intent.failed
Then those from the invoice

atomic sky Jul 21, 2022, 3:34 PM

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orchid night This is the request that I'm seeing was made to cancel/delete the Subscription, ...

This is a request we make in response to the invoice.payment_failed event.

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We cancel an existing subscription of the payment failed. We added it because some users' subscriptions would fail to renew due to insufficient funds, so we had to inform them and cancel their subscription so as not to accrue a balance.

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Also worth noting: when I try to create the subscription for the user through Stripe Dashboard, I receive an error that says the card doesn't support the transaction:

Screen_Shot_2022-07-21_at_11.38.04_AM.png

orchid night Jul 21, 2022, 3:41 PM

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Hm, good spot.

#olokobayusuf-india-subscription