#RobertGoddard-express-onboarding

1 messages · Page 1 of 1 (latest)

icy marsh
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Hi 👋 we're not well versed in the hosted onboarding flows here, so I will need to do some testing to try and determine this. That will likely take me a while to complete due to current volume here.

odd zenith
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No problem; any help is appreciated 🙂

icy marsh
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I created an Express account, and specified the country when doing so. When I accessed the onboarding flow for that account, the only place that I'm seeing the country presented is when collecting address information, and it's greyed out there.

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Is that different from what you're seeing?

odd zenith
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Yeah; but I'm also in test mode

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I'll show you the screen that I'm seeing

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    const account = await this.stripe.accounts.create({
      type: 'express',
      business_type: 'individual',
      country: 'US',
      individual: {
        first_name: 'TestFirstName',
        last_name: 'TestLastName',
        dob: {
          day: 21,
          month: 1,
          year: 1983,
        },
      },
      business_profile: {
        product_description: 'Stuff',
      },
    });

    const accountLink = await this.stripe.accountLinks.create({
      account: account.id,
      refresh_url: 'https://example.com/reauth',
      return_url: 'https://example.com/return',
      type: 'account_onboarding',
    });

    console.log(accountLink);
icy marsh
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When you access that onboarding link, are you doing so in an incognito window?

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If not, it may be clashing with an existing Stripe session.

odd zenith
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no; oooo good idea, lemme try

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It still shows up :\

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Could Test mode be causing it ?

icy marsh
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I don't think so, I was doing my testing in test mode.

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Let me mimic your account creation and see what happens.

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Copying what you did, I'm also seeing Country and Business Type, but when I add the capabilities hash back to my account creation request those fields are not asked for during the onboarding flow. Can you try adding that hash to your account creation request and include the capabilities necessary for your flows?

odd zenith
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Sure I'll give it a shot; I REALLY appreciate your help. I need to hop into a few meetings; but i'll let you know if I run into any more problems.

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That WORKED!!! You are awesome!

icy marsh
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Awesome, so glad to hear!