masterShi | Stripe Developers | Page 1

vital crane Jul 21, 2022, 2:22 AM

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Hi there, how can I help?

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Can you share with me the PaymentIntent ID?

pine pollen Jul 21, 2022, 2:38 AM

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pi_3LNoZUBPSXzKbLf81zJO35yv

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is it ?

vital crane Jul 21, 2022, 2:40 AM

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Yes, let me take a look

pine pollen Jul 21, 2022, 2:40 AM

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ok

vital crane Jul 21, 2022, 2:42 AM

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The PaymentIntent's status is requires_action, you should call the handleNextAction method (https://github.com/stripe/stripe-ios/blob/master/Stripe/STPPaymentHandler.swift#L273) in your iOS app to launch the Alipay app.

GitHub

stripe-ios/STPPaymentHandler.swift at master · stripe/stripe-ios

Stripe iOS SDK . Contribute to stripe/stripe-ios development by creating an account on GitHub.

pine pollen Jul 21, 2022, 2:46 AM

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STPPaymentHandler.swift ,Is there anything new?

vital crane Jul 21, 2022, 2:48 AM

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it's not new, and you can find it in the integration doc https://stripe.com/docs/payments/alipay/accept-a-payment?platform=mobile&ui=ios#ios-redirect

Accept an Alipay payment

Learn how to accept Alipay payments, a digital wallet popular with customers from China.

pine pollen Jul 21, 2022, 2:49 AM

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We take the parameters returned by Stripe and launch the Alipay SDK, then return this error

vital crane Jul 21, 2022, 2:49 AM

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Can you share with me the code ?

pine pollen Jul 21, 2022, 2:50 AM

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error code?

vital crane Jul 21, 2022, 2:50 AM

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From the log I don't see a request to confirm the PaymentIntent (e..g, launch alipay app to confirm the payment)

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I mean your code to launch alipay app

pine pollen Jul 21, 2022, 2:51 AM

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Wait a moment

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Our Android app also prompts this error

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📎 message.txt

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this is ios code

vital crane Jul 21, 2022, 3:05 AM

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Thanks

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So when STPPaymentHandlerActionStatus==STPPaymentHandlerActionStatusSucceeded, you should check the paymentIntent's status, and call handleNextAction if the paymentIntent status is requires_action

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You should do the same thing for Android as well https://stripe.com/docs/payments/alipay/accept-a-payment?platform=mobile&ui=android#android-redirect-alipay-wallet

Accept an Alipay payment

Learn how to accept Alipay payments, a digital wallet popular with customers from China.

pine pollen Jul 21, 2022, 3:16 AM

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Could it be that there is something wrong with the Alipay account?

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It is normal for us to pay until July 18th

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We haven't updated the code recentl

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But it can't be paid now

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?

vital crane Jul 21, 2022, 3:25 AM

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I'm checking something, please give me a sec

pine pollen Jul 21, 2022, 3:26 AM

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ok

vital crane Jul 21, 2022, 3:28 AM

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About the error screenshot that you shared earlier, is it from Alipay app?

pine pollen Jul 21, 2022, 3:29 AM

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Watch this video

vital crane Jul 21, 2022, 3:33 AM

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Thanks for the video, is this taken from pi_3LNoZUBPSXzKbLf81zJO35yv?

pine pollen Jul 21, 2022, 3:34 AM

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yes

vital crane Jul 21, 2022, 3:37 AM

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Is this Alipay account verified? Does the same problem happen if you use another Alipay account?

pine pollen Jul 21, 2022, 3:38 AM

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yes

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Now all alipay accounts are like this

vital crane Jul 21, 2022, 3:39 AM

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OK. I'm checking with the relevant team now, and I'll keep this thread open.

pine pollen Jul 21, 2022, 3:39 AM

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thx

vital crane Jul 21, 2022, 4:33 AM

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Hi @pine pollen it seems like we need more time to investigate. Can I suggest you to write in to Stripe support https://support.stripe.com/contact so that we can follow up with you directly and ask for more information if need.

You can tell the Stripe support that you have talked to the engineers at discord already, remember to include the paymentIntent ID and the video in the support ticket.

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

pine pollen Jul 21, 2022, 5:04 AM

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Reply to this email?

vital crane Jul 21, 2022, 5:05 AM

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Sure, it will work too.

#masterShi