#pbarbosa7 - Shopify

1 messages · Page 1 of 1 (latest)

knotty cipher
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Hello, not a dumb question at all but this would actually be a better question to ask Shopify's support. Shopify uses Stripe but we didn't develop their code so we can't really look in to configuration errors with them.

analog grotto
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ok, appreciate the answer, but do you not have any idea where the problem might be? I realize it's not your code, but people must ask you this pretty often so maybe you have some clue?

knotty cipher
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Unfortunately not, if it is API key related then my guess would be the key was only partially copied over. But you said there is a decline so that might mean the API calls are working but something else in their system declined it

analog grotto
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hm weird

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is it at all possible that the key wasn't copied at all?