#BilliTechLLC - Connect Onboarding

1 messages · Page 1 of 1 (latest)

surreal shale
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HI 👋

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What type of Accounts are you using and how would you like to integrate this process into your Vendor registration.

small imp
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I believe Connect Express

surreal shale
small imp
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Currently, after our vendors register onto our site, they don't know they have to register with stripe and go through verification. We are trying to streamline this because if they go straight to listing products and a buyer tries to purchase, the sale cannot be made because the vendor hasn't registered with Stripe yet.

surreal shale
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If you want the Stripe registration to be totally invisible then I think Custom accounts are closer to the mark. But that does require you to build all the UI your vendors would need to view/manage payments

small imp
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Thanks. How can I find out what kind of account i have?

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I'm not sure if it's custom or express

surreal shale
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It's not about the account you have, it's a question of what types of accounts you are going to create for your vendors

small imp
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Yes how can i find out what it is set at?

surreal shale
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Your code is what sets the account type, when you create the accounts for your vendors.

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If you already have connect accounts the type should be listed in the Connect Account table in your dashboard

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It is also a part of the Account object if you use the API to retrieve the account.

small imp
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But cant our vendor have to onboard themselves? They have to submit documents. It would be better that way rather than going back and forth with us in the middle?

surreal shale
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What are you trying to achieve here? What is the flow you want your vendors to experience?

small imp
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I want our vendors to register onto our site and then register onto stripe.

surreal shale
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Okay that does sound like Express

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So let's start there

small imp
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So they can receive payments from our customers. We are a multivendor marketplace and connect buyers and sellers. Similar to ebay. We just collect a commission of the sale.

surreal shale
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Connect is complex, there are lots of configurations so it makes sense to take it slow and do a lot of research to ensure you choose the right integration path

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So in this scenario your code would create the account and you can populate it with as much data as you have from your own registration

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then create an Account Link and redirect them to Stripe hosted onboarding for collecting documents and verifying bank accounts and the like

small imp
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Yes that would be perfect. So there is an api for that?

surreal shale
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That is exactly what the docs I keep sharing detail

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But it will take multiple API endpoints and it is not simple so please read thoroughly

small imp
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Ok thank you

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I had another question.

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We are trying to have payments not processed until vendor approves. This is incase vendor doesn't have item bought in stock and to avoid having to issue a refund and lose the transaction fee because it is a high ticket item.

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Is there a way we can let vendors do this on our site frontend instead manual payouts?

surreal shale
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You can use a separate auth and capture approach if the wait time is less than 7 days

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As for whether your vendors can do it on your front-end, that would require you to build the necessary functionality into your site

small imp
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And this will work for payouts? Because we are also collect commissions from our vendors sale

surreal shale
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Payouts is a whole 'nother topic. Once again the answer is to read carefully and build some test integrations to verify expected behavior

small imp
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Should I ask someone else?

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I'm not a developer and I dont know if my developers are going to understand if I just give them these links

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with Capture, we don't get charged any transaction fee right?

surreal shale
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This channel is for developers getting unblocked using the APIs. I would recommend both you and your developers read the documentation thoroughly and discuss what is right from a tech and business strategy standpoint