demus-stripe-tax | Stripe Developers | Page 1

lean nova Jul 20, 2022, 4:17 PM

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Hello!

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Can you provide the Customer ID where you are seeing tax exempt as "none" but expect "reverse"?

gaunt hornet Jul 20, 2022, 4:22 PM

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Hello! It's cus_M5pW7jYMNQphNd (test env)

lean nova Jul 20, 2022, 4:25 PM

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Thanks, give me a few mins to look into this!

quartz trail Jul 20, 2022, 4:33 PM

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👋 I'm also hopping in

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When you say "When automatic tax is enabled and tax id is added to customer details, tax exempt is still "none" (I expect "reverse"), but tax disappears from upcoming invoice (expected). So it seems like the system ignores tax exempt." - can you share which specific request you added tax ID in? I'm not seeing it on my end and I want to be sure I'm looking at the right requests

gaunt hornet Jul 20, 2022, 4:42 PM

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give me one min to remove it and add again so I will have request id

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req_pUTm25A9RjjScu

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Can this confusion happen because automatic tax is enabled for subscription but tax exempt is linked with customer?

quartz trail Jul 20, 2022, 4:58 PM

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Possibly - I"m still trying to sort through the exact sequence of events that's happening here

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Do you have the request ID + full response from that first upcoming invoice reqeust you did?

gaunt hornet Jul 20, 2022, 5:03 PM

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I see upcoming invoice in the dashboard

quartz trail Jul 20, 2022, 5:04 PM

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ah gotcha!

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and just one last question - when you added the tax ID you mentioned that it still said tax exempt is none. Where were you checking for that? In the dashboard?

gaunt hornet Jul 20, 2022, 5:05 PM

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yes

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and api call this time as well

quartz trail Jul 20, 2022, 5:12 PM

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So I believe this is just a confusing UI - if a Tax ID is provided, we'll rely on that to determine whether the customer is tax exempt or not, and ignore what is set on the Customer at customer.tax_exempt. We'll only use tax_exempt is there is no customer tax ID, or if the tax ID is wrong/invalid

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That's why you're seeing the behavior you described - when you added a tax ID you see it correctly automatically determine whether it should be tax exempt or not. When you remoed the tax ID it falls back to what is set at tax_exempt on the customer

gaunt hornet Jul 20, 2022, 5:15 PM

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So it's expected. I see. Can I get actual tax_exempt somehow with an api call?
I need to store it in DB

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I mean automatically determined one

quartz trail Jul 20, 2022, 5:21 PM

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There isn't a place you can get it on the Customer (since with automatic tax it's calculated for each transaction), but you can retrieve it from the Invoice (https://stripe.com/docs/api/invoices/object#invoice_object-customer_tax_exempt)

Stripe API reference – The Invoice object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

gaunt hornet Jul 20, 2022, 5:23 PM

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i see. thank you!

quartz trail Jul 20, 2022, 5:23 PM

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👍 I need to head out, but if you have any other questions @waxen crow can help!

#demus-stripe-tax