Jeff Jin-hold-capture | Stripe Developers | Page 1

storm fulcrum Jul 20, 2022, 3:32 PM

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Hello 👋
Have you had a chance to look into this guide yet?
https://stripe.com/docs/payments/place-a-hold-on-a-payment-method

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Oh wait, you're asking about Stripe Connect

serene fable Jul 20, 2022, 3:33 PM

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Hi, @storm fulcrum Thank you for your reply.

storm fulcrum Jul 20, 2022, 3:33 PM

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You'd want to look into separate charges and transfers

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https://stripe.com/docs/connect/charges-transfers

serene fable Jul 20, 2022, 3:33 PM

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Let me check.

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Thank you for your help.

storm fulcrum Jul 20, 2022, 3:37 PM

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NP! 🙂 Good luck

serene fable Jul 20, 2022, 3:40 PM

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Hi, @storm fulcrum
i have just checked.
but it looks like that cant hold payment until a certain action takes place.

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I think there should be these actions.
1, create a payment from student card
2, hold a payment in my platform
3, when a certain action has done, money can go to coach's account.

bleak jungle Jul 20, 2022, 3:43 PM

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👋 stepping in here as hanzo needs to step away.

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With Separate Charges & Transfers you determine when to move funds to your Connected Accounts

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So you can hold funds in your platform until the relevant action

serene fable Jul 20, 2022, 3:45 PM

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Hi, @bleak jungle Thank you for your info. But i cant find that.

bleak jungle Jul 20, 2022, 3:46 PM

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What can't you find?

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Can you be more specific about what part is confusing?

serene fable Jul 20, 2022, 3:48 PM

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How can we hold a payment?

bleak jungle Jul 20, 2022, 3:49 PM

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You create the charge in your platform account and as long as your platform is on manual payouts then you will hold the payment in your platform balance.

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Then later on you can create a transfer to move the funds to your connected account user

serene fable Jul 20, 2022, 3:49 PM

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The student and coach should be connected accounts?

bleak jungle Jul 20, 2022, 3:55 PM

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The coach would be the connected account

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The student would pay you -- the platform.

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Then you would transfer to the coach (the connected account)

serene fable Jul 20, 2022, 4:07 PM

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The student should be connected account?

bleak jungle Jul 20, 2022, 4:08 PM

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The student is the customer, correct?

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They are the ones making the payment?

serene fable Jul 20, 2022, 4:43 PM

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ye

bleak jungle Jul 20, 2022, 4:46 PM

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Then no the students would be Customers and the teachers would be Connected Accounts

serene fable Jul 20, 2022, 4:46 PM

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but the student should add a payment method and use that payment method when creating a payment.

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await this.stripe.paymentIntents.create({
amount,
currency: "usd",
customer: customerId,
payment_method: paymentMethod,
off_session: true,
confirm: true,
});

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like this

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and the student can also become a coach.

bleak jungle Jul 20, 2022, 4:50 PM

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What integration flow are you planning on using to collect paymentmethod details?

serene fable Jul 20, 2022, 4:50 PM

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i am not sure

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i have to choose one

bleak jungle Jul 20, 2022, 4:54 PM

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Yep so that is the next step. But regardless you will also need to decide on what type of Connected Accounts you want to use. I would recommend using Express for your use-case.

serene fable Jul 20, 2022, 4:59 PM

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How to check charge in one payment in stripe?

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I created a payment and the payment gets successful but when i tried to refund using charge id, it gets 404 error, no charge found with that charge id

bleak jungle Jul 20, 2022, 5:03 PM

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Do you have a request ID for that error?

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https://support.stripe.com/questions/finding-the-id-for-an-api-request

serene fable Jul 20, 2022, 5:04 PM

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The service Stripe Custom - Create a refund just returned an error (HTTP 404). Please consult their documentation to ensure your call is setup properly. Raw error:

{
"error": {
"code": "resource_missing",
"doc_url": "https://stripe.com/docs/error-codes/resource-missing",
"message": "No such charge: 'ch_3LNfzGABDisL7hin0IkI9J2B'",
"param": "id",
"type": "invalid_request_error"
}
}

Error codes

Learn more about error codes and how to resolve them.

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get this error

bleak jungle Jul 20, 2022, 5:07 PM

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Can you share your code for creating that refund?

serene fable Jul 20, 2022, 5:08 PM

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it is being done using bubble.

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do you know bubble no-code framework?

bleak jungle Jul 20, 2022, 5:08 PM

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Ah no I'm not familiar with bubble.

serene fable Jul 20, 2022, 5:08 PM

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btw how can we check charge exists in payment

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?

bleak jungle Jul 20, 2022, 5:09 PM

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You would look in your Dashboard for that charge ID

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Or for the PaymentIntent ID

serene fable Jul 20, 2022, 5:09 PM

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bleak jungle Jul 20, 2022, 5:09 PM

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Like the charge in your error can be seen here: https://dashboard.stripe.com/payments/pi_3LNfzGABDisL7hin0Ki3kyxp

serene fable Jul 20, 2022, 5:10 PM

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where can i find charge in here?

bleak jungle Jul 20, 2022, 5:11 PM

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Down at the bottom under Connections

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Or you can look at the specific request like: https://dashboard.stripe.com/test/logs/req_PJOxYPi5W6CvfI

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

serene fable Jul 20, 2022, 5:12 PM

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yeah

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then i see the charge info but why do i get this error?

bleak jungle Jul 20, 2022, 5:14 PM

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Ah okay

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Looks like you are mixing up your API keys

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I see that error on a different account that you have

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So you need to check the API keys to make sure you are using the same ones for the refund that you did for creating the PaymentIntent

serene fable Jul 20, 2022, 5:33 PM

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Let me check

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I have just checked and i am using the same api keys.

torpid bison Jul 20, 2022, 5:36 PM

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Hi 👋

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I'm stepping in for @bleak jungle . Gimme a sec to catch up

serene fable Jul 20, 2022, 5:41 PM

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Thanks

torpid bison Jul 20, 2022, 5:42 PM

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Okay so I see the Payment Intent being created that corresponds to this charge. Can you share the request ID where you tried to create a refund?

serene fable Jul 20, 2022, 5:50 PM

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How can i get request id?

torpid bison Jul 20, 2022, 5:51 PM

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Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

serene fable Jul 20, 2022, 5:52 PM

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this is being done by bubble

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no-code framework

torpid bison Jul 20, 2022, 5:53 PM

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But you should still see the request in your Stripe dashboard

serene fable Jul 20, 2022, 6:06 PM

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i cant even see the refund log

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why does this happen

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?

torpid bison Jul 20, 2022, 6:08 PM

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Unfortunately we don't have much insight into what is going on here since this channel is for developers writing code to integrate with Stripe. Have you tried reaching out to Bubble support?

serene fable Jul 20, 2022, 6:19 PM

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Let me do that

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thank you for your help

#Jeff Jin-hold-capture