nachofranco14-configure-webhook-email | Stripe Developers | Page 1

ivory oasis Jul 20, 2022, 2:12 PM

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Hello 👋
I don't think you can configure it to use a different email. I believe we send the email to the address on the administrator profile.

paper wind Jul 20, 2022, 2:13 PM

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where can I check this?

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should I reach out to support directly?

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thanks btw 🙂

ivory oasis Jul 20, 2022, 2:13 PM

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I believe you can see the email here
https://dashboard.stripe.com/settings/user

paper wind Jul 20, 2022, 2:20 PM

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I checked that configs and I have active the notifications for the webhooks but couldn't find any place to configure where to send the notifications and under which conditions (like just after 1 failed attempt)

ivory oasis Jul 20, 2022, 2:24 PM

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yeah I don't think you can configure those really. Stripe will send the email automatically after automatic retries fail after multiple days
https://stripe.com/docs/webhooks#built-in-retries

paper wind Jul 20, 2022, 2:29 PM

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:/

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and is there any place to check to which email(s) the notification about the error will be sent to?

ivory oasis Jul 20, 2022, 2:33 PM

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Yes, the email listed on
https://dashboard.stripe.com/settings/user

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under Profile

paper wind Jul 20, 2022, 3:02 PM

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hmm I see

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so there's no place to configure that

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and only administrators will get the notifications for production, right?

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that's a crucial piece of information and I couldn't find it in the documentation 😦

ivory oasis Jul 20, 2022, 3:03 PM

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and only administrators will get the notifications for production, right?
Yes, that's correct.

paper wind Jul 20, 2022, 3:05 PM

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thanks, is there any place in the docs in which I can confirm this? It's just to document it internally (I'd try to avoid copy-pasting this chat)

#nachofranco14-configure-webhook-email