#kratos6753 -payments

1 messages · Page 1 of 1 (latest)

obtuse imp
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hi!

I'm testing things in live.
That's not allowed.

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and yes, there are minimum charge amounts in Stripe

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if you have an invoice for less then the minimum amount, it's added to the customer's balance, and that balance is added to each invoice for that customer.

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so it builds up over time and if they have a balance over the minimum charge amount eventually, then we charge that to their payment method.

last island
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Makes sense.

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After finalizing the invoice, how long does it take stripe to send email for 3DS authorization? Is there any SLA?

obtuse imp
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should be pretty much immediate as far as I know

last island
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I have these settings, but still customer didn't receive the email. Any idea why?

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request id for finalizing the invoice - req_NZrRNnedHRH16d

obtuse imp
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it takes an hour before a payment attempt happens.

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anyway, you can't test this in live mode.

last island
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It's kind of A/B testing before production launch anyway. Will refrain from testing in live mode.

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But in testmode, payment attempt is made immediately, right?

obtuse imp
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no, it's the same in live and test mode

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generally you finalise the invoice and we'll pick up the finalised invoice to charge it within about an hour