mathankumar-payments | Stripe Developers | Page 1

final onyx Jul 20, 2022, 8:41 AM

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hi! I'm not sure I entirely follow, could you elaborate on the question? What is the 'bill' exactly in Stripe, what APIs are you using?

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and what's an "alert message" in this context?

versed sundial Jul 20, 2022, 8:45 AM

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for example , customer have a plan with monthly subscription and at the end of the subscription usualy it expired. in my scenerio how can i give (set) extra 30 days to expire the plan? without my action in end of subscription...

final onyx Jul 20, 2022, 8:49 AM

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hmm, well subscriptions in Stripe don't usually "end" like that, they continue forever. If an invoice for one month is not paid, then generally we try to pay it a few times and then the subscription might get cancelled.

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generally the way you build it is at the start of each month, you use a webhook to detect that the current invoice was paid, and give the customer access to your product for the next month. If you get a webhook that all payment attempts failed and the subscription got cancelled, then you remove access for that customer, for example.

I don't really follow your use case or example.

versed sundial Jul 20, 2022, 8:55 AM

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I used usage-based-plan, thats invoice also have time (month) for payment

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i just need to trigger the subscription cancelled event from stripe??

opaque narwhal Jul 20, 2022, 9:00 AM

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👋 I'm stepping in for @final onyx since they had to step away

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just give me a few minutes to catch up

versed sundial Jul 20, 2022, 9:02 AM

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okay sure

opaque narwhal Jul 20, 2022, 9:20 AM

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I'm sorry, but I'm a bit lost between what I think your question is, what my colleague got from your question and what the question could actually be

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could you please rephrase your asking so I could try to better understand it and help?

versed sundial Jul 20, 2022, 9:53 AM

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for example , customer have a plan with monthly subscription and at the end of the subscription it will expire or what happen? @opaque narwhal

opaque narwhal Jul 20, 2022, 9:54 AM

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as @final onyx explained it won't automatically expire

versed sundial Jul 20, 2022, 9:55 AM

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okay, invoice created and it must be paid with in some time right ?

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how can i know fom my product, the subscription expierd !

opaque narwhal Jul 20, 2022, 10:03 AM

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what do you mean by expired?

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that the invoice wasn't paid?

versed sundial Jul 20, 2022, 10:10 AM

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yes if invoice not paid what happen?

opaque narwhal Jul 20, 2022, 10:11 AM

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you can choose what happens in your dashboard settings

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https://dashboard.stripe.com/settings/billing/automatic

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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under Manage failed payments / Subscription Status

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you can choose whether you want to cancel, mark as unpaid, leave subscription as is depending on your business model

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and you can customize your retry schedule

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is the subscription collection_method automatically or send_invoice?

#mathankumar-payments