#TheUchi007-financial-connection

1 messages · Page 1 of 1 (latest)

cobalt oracle
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Hello 👋
do you have a request ID that I can take a look at?

tepid marten
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by Request ID, do you mean the token?

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fcsess_1LNMkJLDvlb4rPYa0gAbQjGa

cobalt oracle
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Is that the full error message? If not, can you share the complete error?

tepid marten
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Lemme see

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Failed to load resource: the server responded with a status of 400 ()"

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That is pretty much it

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What makes me confused is why it is having said error on one side, and not on the other

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I can create the connect account just fine

cobalt oracle
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are both the sites using the right/same API keys?

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or are they using different publishable (pk_test_xxxx) and secret keys (sk_test_xxxx)?

tepid marten
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They are using different webhook keys, since the webhook listener for local is on localhost, but that is it

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Again, I can do any other Stripe stuff with no issues

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The only issue is the financial session

cobalt oracle
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can you try printing out the client_secret value? before you use it in collectFinancialConnectionsAccounts?

tepid marten
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Should I give that to you?

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I am printing it on console

cobalt oracle
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no need to share necessarily but can you confirm if it looks like following?
fcsess_client_secret_XXYYYYYZYZYYYZYZ

tepid marten
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yup, thats how it looks like

cobalt oracle
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just to confirm, you're seeing that error when you run stripe.collectFinancialConnectionsAccounts correct?

tepid marten
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the one I am running is "collectBankAccountToken"

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That's the one that the guide uses

cobalt oracle
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can you share the guide link please? I feel like I'm looking at a different one 🙂

tepid marten
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Sure, gimme a few mins to find it lol

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Most specifically step 4

cobalt oracle
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huh can't think of anything else that can affect it.
If the format of the secret is fine and you're initializing with the right keys then I can't think of a reason why it wouldn't work.

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Since the feature is still in beta, I would suggest you reach out to our support about this so that they can put you in touch with the right team
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

tepid marten
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ok, I will try contacting them. So there should be no reason for it not to work on the production site, correct?

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Like, there is no setting on Stripe that I need to change so it works on there, correct?

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Also, is there any limit of how many times I can request a connection?

halcyon arch
halcyon arch
tepid marten
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This is the object I get back

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{
code: ""
message: "This is not a valid Financial Connections Session client_secret."
type: "invalid_request_error"
}

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Is there any other way I can verify a bank account that is being added?

halcyon arch
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I think hanzo's recommendation is going to be best here, as this is a new product and the product team is going to be best suited to assist.

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