#fladson - confirmation email
1 messages · Page 1 of 1 (latest)
Yeah, we can't use that for legal reasons, it needs to be the actual account owner.
Is there a way to customize the mandate mail content?
This is what we found: https://stripe.com/docs/financial-connections/ownership
Learn how to access an account’s ownership details with your user’s permission.
But the polling solution suggested is not ideal for our case.
Let me ask a colleague about this. Will get back to you
Hey there
What you found is really the only way to gather the owner from the bank itself.
okay thanks! and there is no way for us to request a change in the mandate confirmation email Stripe is sending, right?
No that can't be modified, you would have to send custom ones yourself in that case.
I see, thanks for the help!