#fladson - confirmation email

1 messages · Page 1 of 1 (latest)

lunar cove
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You'll have to collect their name somewhere in your flow so you can pass it

rare citrus
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Yeah, we can't use that for legal reasons, it needs to be the actual account owner.

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Is there a way to customize the mandate mail content?

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But the polling solution suggested is not ideal for our case.

lunar cove
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Let me ask a colleague about this. Will get back to you

elfin torrent
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Hey there

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What you found is really the only way to gather the owner from the bank itself.

rare citrus
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okay thanks! and there is no way for us to request a change in the mandate confirmation email Stripe is sending, right?

elfin torrent
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No that can't be modified, you would have to send custom ones yourself in that case.

rare citrus
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I see, thanks for the help!