#Rayon - payment

1 messages · Page 1 of 1 (latest)

novel barn
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Hi there!

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It should be instant yes.

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But it may depend on the Payment Method used.

elfin girder
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Some donot seem to be instant

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It was over (will be available soon ) in dashboard

novel barn
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Yes depends on the payment method. Can you share a PaymentIntend ID (pi_xxx) so I can have a look?$

elfin girder
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if this helps

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using test keys

novel barn
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There should be a pi_xxxxx string in the top right of that page. Can you copy-paste it here?

elfin girder
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pi_3LNBIRA8UQ0Ah7I21Mr5pngI

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If this is not instant , is there webhook which runs when the balance goes to platform so I can update the payment status in my database

novel barn
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I see this payment got a payment_intent.succeeded webhook event and is now succeeded. Where do you see "will be available soon"?

elfin girder
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I was doing payment then transfer but the balance was unavailable in platform account

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Customer did 2000 payment which succeded , then transferring that to connected account gave me insufficient fund

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All of this is in test mode

novel barn
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Well, when the payment succeeds, the funds are first moved to your pending balance. You need to wait a couple of day for them to move to the available balance.

elfin girder
novel barn
elfin girder
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Oh , so If I am right , even though we get payment_intent.succeeded , funds might be transferred yet to platform account ?

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If that , is there webhook that runs when it becomes available

novel barn
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even though we get payment_intent.succeeded , funds might be transferred yet to platform account
What do you mean? The platform is making the payment, correct? So as soon as you get payment_intent.succeeded the funds are in your pending balance.

elfin girder
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no no , the customer is paying ,

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I am asking when will the customer paid amount comes to main stripe account

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payment_intent.succeeded is triggered but fund are yet available in main stripe account

novel barn
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I mean the platform is creating the PaymentIntent and the customer is paying the platform, correct?
So as soon as you get payment_intent.succeeded the funds are in your pending balance (assuming you use cards as payment method, some other payment methods may have some delay) . And a few days later the funds move to your available balance. This is true in both test mode and live mode.

elfin girder
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ok thank you

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You said the fund are in your pending balance

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I wanted to know if there is any webhook or any programatical ways to know when they are becomes available from pending

novel barn
elfin girder
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okay that's what I needed thanks

novel barn
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Happy to help 🙂