#Crypto-help
1 messages · Page 1 of 1 (latest)
Hi there! ynnoj isn't available right now but I'm happy to help.
Can you post your question here?
I have a problem with Stripe, please. I have products on my Wordpress site with Stripe setup for a payment. All products priced the same at $147. I just got a payment to my bank account of $17 and checked my Stripe dashboard where I could see like 28 different people buying the same product but for like $0.80 (as mentioned before all products are priced $147 and I have checked the specific one and it shows both checkout and product setup on WorPress as $147) it’s also set as 1 product available only. Any idea what happened here? How come all these people were able to checkout for pennies instead of $147 and all buy the same product while availability is only 1? I am really confused on what is going on and what should I do now.
Are you using a Wordpress plugin here?
Ah okay in that case the plugin is controlling your integration and the code so you will need to reach out to that plugin for specifics on what is going on.
I really need to get it sorted as this is quite big problem
It won't really help for me to look at the PaymentIntent ID as I won't be able to see the code behind it at all.
The plugin controls that here and they are the only ones who will be able to fix this.
Do you know the best email to reach out to them?
I don't. I'd recommend locating the plugin you are using here: https://wordpress.org/plugins/search/stripe and then looking at any information on how to contact support for that plugin.
That is so annoying, I do not know what to do really
Any idea what could have happened?
If you want to provide a PaymentIntent ID I can look at the integration briefly, but really I can't do anything to help here since you need to talk to whomever actually wrote the code.
How those multiple people could check out for 0.60 cents each on the same day if it is only 1 product available and the price is $147 I have checked bot product price settings and when trying to checkout again
I would really appreciate it
anything would help as I am literally lost
By the way all those transactions on my Stripe Dashboard
Which is the main Stripe website (not plugin)
Yep go ahead and provide me one of the IDs for one of those transactions and I'll take a look
The ID should look like pi_xxxx
pm_ maybe?
Sure that works
pm_1LJLFUB7ldRrNz1rFXZgv9ZY
So looks like all these people/accounts were sending 1 dollar
where it was a fee taken off and exchanged to GBP
Taking a look
Thank you very much
So yeah, this is all controlled via the plugin you are using. You can take a look at the request here: https://dashboard.stripe.com/logs/req_UxV4ykaGoVkJo1. That is the plugin (https://wordpress.org/plugins/stripe-payments) creating a PaymentIntent via their code for $1.00 USD.
You will need to reach out to plugin for why that is happening.
Yes, so what would that mean?
Any idea at all?
I mean I have no choice I will reach out to them
But if you could at least tell your thoughts
As for me it looks like it is an attack and I am not sure what to do with all those 1 dollar payments form these people
It means their code is telling Stripe to create $1 payments.
I can't tell you why this is happening... it could just be a bug, or it could be fraud. I have no insight into that from my end.
No they won't be able to see your Dashboard. I'd just explain what is going on to them and ask them what information they need from you.
Good luck!