#Crypto-help

1 messages · Page 1 of 1 (latest)

swift dragon
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Hi there! ynnoj isn't available right now but I'm happy to help.

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Can you post your question here?

raw idol
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I have a problem with Stripe, please. I have products on my Wordpress site with Stripe setup for a payment. All products priced the same at $147. I just got a payment to my bank account of $17 and checked my Stripe dashboard where I could see like 28 different people buying the same product but for like $0.80 (as mentioned before all products are priced $147 and I have checked the specific one and it shows both checkout and product setup on WorPress as $147) it’s also set as 1 product available only. Any idea what happened here? How come all these people were able to checkout for pennies instead of $147 and all buy the same product while availability is only 1? I am really confused on what is going on and what should I do now.

swift dragon
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Are you using a Wordpress plugin here?

raw idol
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Yes

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Should I give the transaction ID maybe for you to check?

swift dragon
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Ah okay in that case the plugin is controlling your integration and the code so you will need to reach out to that plugin for specifics on what is going on.

raw idol
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I really need to get it sorted as this is quite big problem

swift dragon
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It won't really help for me to look at the PaymentIntent ID as I won't be able to see the code behind it at all.

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The plugin controls that here and they are the only ones who will be able to fix this.

raw idol
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Do you know the best email to reach out to them?

swift dragon
raw idol
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That is so annoying, I do not know what to do really

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Any idea what could have happened?

swift dragon
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If you want to provide a PaymentIntent ID I can look at the integration briefly, but really I can't do anything to help here since you need to talk to whomever actually wrote the code.

raw idol
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How those multiple people could check out for 0.60 cents each on the same day if it is only 1 product available and the price is $147 I have checked bot product price settings and when trying to checkout again

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I would really appreciate it

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anything would help as I am literally lost

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By the way all those transactions on my Stripe Dashboard

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Which is the main Stripe website (not plugin)

swift dragon
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Yep go ahead and provide me one of the IDs for one of those transactions and I'll take a look

raw idol
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29 payments

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same day

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same amount

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from different emails

swift dragon
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The ID should look like pi_xxxx

raw idol
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pm_ maybe?

swift dragon
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Sure that works

raw idol
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pm_1LJLFUB7ldRrNz1rFXZgv9ZY

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So looks like all these people/accounts were sending 1 dollar

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where it was a fee taken off and exchanged to GBP

swift dragon
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Taking a look

raw idol
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Thank you very much

swift dragon
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You will need to reach out to plugin for why that is happening.

raw idol
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Yes, so what would that mean?

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Any idea at all?

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I mean I have no choice I will reach out to them

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But if you could at least tell your thoughts

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As for me it looks like it is an attack and I am not sure what to do with all those 1 dollar payments form these people

swift dragon
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It means their code is telling Stripe to create $1 payments.

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I can't tell you why this is happening... it could just be a bug, or it could be fraud. I have no insight into that from my end.

raw idol
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Should I just give them the ID I have given to you?

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Or all of them instead?

swift dragon
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No they won't be able to see your Dashboard. I'd just explain what is going on to them and ask them what information they need from you.

raw idol
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Ok, thank you for your help

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See you later ;]

swift dragon
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Good luck!