#idhruv - preview proration

1 messages · Page 1 of 1 (latest)

waxen whale
primal spoke
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something is not right here, why are we charged with proration for this api call?

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this document is not able to cover all scenarios\

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it says changing subscription often results in proration - so right now our test user has second subscription active on the top of another one created 2 days ago

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is this the reason that customer is charged with proration?

waxen whale
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I can look in to why a proration happened here. Can you tell me more about what update you were trying to make and how you made it?

primal spoke
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there was no update actually

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just created two subscriptions

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and i see proration charged on the latest subscription\

waxen whale
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I will check in to this. So the prorations are on the invoice for the subscription that that invoice item is for?

primal spoke
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yep

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you can take a look at ii_1LMuLbGdNldKu1zm7rgDcBYc

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i also see that proration is happening on all invoices and it goes by description Time on Subscription for Booking Id: xxx from fromDate until toDate and infront of this there is a value that is taken as a cut. How to know how much proration is being charged beforehand, even before creating subscription schedule? this will be my exact question then in this scenario

waxen whale
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I have to jump to a couple other threads but will be back in a couple minutes with what I can find on your specific subscription here.

primal spoke
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hey thanks for this doc, but i saw this earlier and i have a big problem with this statement here Changes to a subscription such as upgrading or downgrading can result in prorated charges. in my case i am never upgrading or downgrading any subscription. I am merely creating a subscription and even then i am charged with proration

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why is this ?

waxen whale
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It looks like it is because you provided a start date that was a day in the past from when you created the subscription. To be clear, was the end goal here to create a subscription with a full cycle that started yesterday the 17th?