kodrite-klarna | Stripe Developers | Page 1

sudden nexus Jul 18, 2022, 11:51 AM

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hi! what's the issue exactly?

empty summit Jul 18, 2022, 11:52 AM

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When I add shipping to stripe checkout and select Klarna payment method then I get error 'There was an issue submitting the order amount to Klarna'

If I remove shipping then it works fine

sudden nexus Jul 18, 2022, 11:53 AM

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is this in test or live mode? do you have a cs_xxxx ID of a CheckoutSession where that happened?

empty summit Jul 18, 2022, 11:54 AM

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its test and live both, yes I can give you session id

sudden nexus Jul 18, 2022, 11:54 AM

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overall though sounds like a bug you should write to https://support.stripe.com/?contact=true about since it's unlikely to be anything in your own code causing this

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actually when was the last time you saw this?

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I see we had a problem with this last week(Klarna + Shipping + automatic Tax) but it was resolved on the 14th so you shouldn't be seeing it today.

empty summit Jul 18, 2022, 11:56 AM

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cs_live_b1djlJk6VwLiDTsYDohUltWy1zurmSvrUgpUZjbesfbfjQNVXLNkA6kbBd

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I saw this on 16th july

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Let me try this again now

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still getting it

cs_live_b1SLcY1334SQDFWjnBYPL0b9j9gQRe6UMjkcbExvNbH6QR7Q4u8AG6qnpW

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so should I contact them ?

stoic lodge Jul 18, 2022, 12:11 PM

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Hey, we're just looking at this issue internally with related teams as it definitely seems unexpected

empty summit Jul 18, 2022, 12:12 PM

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okay, thank you

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