MikeGreat | Stripe Developers | Page 1

minor birch Jul 18, 2022, 10:15 AM

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hi! do you have any details we can look at? Like an event ID evt_xxx that is not being delivered as you expect?

floral robin Jul 18, 2022, 10:33 AM

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yes

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i mean, i dont have any event firing on my staging environment, what do you need from me to investigate this

minor birch Jul 18, 2022, 10:35 AM

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I'd need an event ID evt_xxx that is not being delivered as you expect?

floral robin Jul 18, 2022, 10:35 AM

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evt_1LMYVgHuNba0BC8OrzRpzDBU

minor birch Jul 18, 2022, 10:36 AM

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ok, now can you talk me through your webhook setup? bear in mind Stripe has no concept of a staging environment, we have a test mode and a live mode

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looking at your account you have a https://staging-api.******.com/webhook URL, is that where you expect the events and aren't getting it?

floral robin Jul 18, 2022, 10:38 AM

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yes

minor birch Jul 18, 2022, 10:38 AM

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are you aware that you set those URLs up as "Connect" endpoints and was that intentional? https://stripe.com/docs/connect/webhooks Connect endpoints only recieve events from other Stripe accounts under your platform , the event you linked is not a Connect related event so would not be sent to such an endpoint, which is likely your issue.

floral robin Jul 18, 2022, 10:39 AM

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oh, i dont need it to be connect end poin

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i have changed it, i just canceled a user subscription and the webhook didnt receive any events

minor birch Jul 18, 2022, 10:46 AM

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have a look at https://dashboard.stripe.com/test/events so you can look at the events we tried to send and start debugging why your server returned an error

#MikeGreat