battbot - Terminal Interac Refunds | Stripe Developers | Page 1

meager urchin Jul 15, 2022, 6:12 PM

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Hello again! Can you give me an example event ID to take a look at?

meager garden Jul 15, 2022, 6:12 PM

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{
"id": "evt_1LLsr0J93KfFVesbewYvttWj",
"object": "event",
"api_version": "2016-03-07",
"created": 1657908186,
"data": {
"object": {
"id": "tmr_EslGaA0IlxUdzR",
"object": "terminal.reader",
"action": {
"failure_code": null,
"failure_message": null,
"status": "succeeded",
"type": "refund_payment"
},
"device_sw_version": "2.4.2.3",
"device_type": "bbpos_wisepos_e",
"ip_address": "10.0.0.113",
"label": "Frank's Reader",
"livemode": false,
"location": "tml_Er0QQF6mxxwqBF",
"metadata": {
},
"serial_number": "WSC513142030549",
"status": "online"
}
},
"livemode": false,
"pending_webhooks": 3,
"request": null,
"type": "terminal.reader.action_succeeded"
}

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this is what we got on the webhook

meager urchin Jul 15, 2022, 6:13 PM

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You should also have a separate charge.refunded event with the details you mentioned.

meager garden Jul 15, 2022, 6:14 PM

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yeah, but we are hoping to only listen to reader events

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for in-person payment

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because for our online payments we map a different webhook url

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since we have both online and in-person payements, we use different servers to process them

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we don't want our online Refund messages to come to the In-Person server

meager urchin Jul 15, 2022, 6:16 PM

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That's not really a practical approach, not if you want to get this information.

meager garden Jul 15, 2022, 6:16 PM

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The "process_payment_intent" type for the reader message contains the payment_intent id, why doesn't the refund_payment type contain anything about the payment intent or the Refund?

meager urchin Jul 15, 2022, 6:17 PM

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Terminal generates PaymentIntents, which generate Charges, which generate Refunds, and all of those objects have their own events with their own details.

meager garden Jul 15, 2022, 6:17 PM

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also if it allowed some metadata attached, we can also do something

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but the https://api.stripe.com/v1/terminal/readers/tmr_EslGaA0IlxUdzR/refund_payment doesn't document any way to attach metadata

meager urchin Jul 15, 2022, 6:18 PM

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Correct. You really need to listen for the other events. You can filter the ones you care about by looking for things like card_present or interac_present and other things like that which indicate it's related to a Terminal transaction.

meager garden Jul 15, 2022, 6:19 PM

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ok thanks for the help

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i guess it can't be helped

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but it would be really convinient if you guys added just payment_intent id to the refund_payment type, like what you already do for the process_payment type

meager urchin Jul 15, 2022, 6:21 PM

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I'll flag that feedback internally!

meager garden Jul 15, 2022, 6:29 PM

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I just tried:
data": {
"object": {
"id": "re_3LLspxJ93KfFVesb1ZcbTq9M",
"object": "refund",
"amount": 1000,
"balance_transaction": "txn_3LLspxJ93KfFVesb1d5nClDt",
"charge": "ch_3LLspxJ93KfFVesb1x5krrRH",
"created": 1657908183,
"currency": "cad",
"metadata": {
},
"payment_intent": "pi_3LLspxJ93KfFVesb1Wj0XrrZ",
"payment_method_details": {
"interac_present": {
"brand": "visa",
"cardholder_name": "USA INTERAC/Test Card 01",
"country": "CA",
"emv_auth_data": "8A023030",
"exp_month": 12,
"exp_year": 2022,
"fingerprint": "kwhaBRtMRFi693Wo",
"funding": "debit",
"generated_card": null,
"last4": "1933",
"network": "interac",
"read_method": "contact_emv",
"receipt": {
"account_type": "checking",
"application_cryptogram": "6F7FACA425F8AB63",
"application_preferred_name": "Interac",
"authorization_code": null,
"authorization_response_code": "3030",
"cardholder_verification_method": "offline_pin",
"dedicated_file_name": "A0000002771010",
"terminal_verification_results": "8000008000",
"transaction_status_information": "6800"
}
},
"type": "interac_present"
},

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the refund object has the "type" interac_present" under the payment_method_details property of the Refund Object

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But ironically, your java sdk's Refund object doesn't have the "payment_method_details" property

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so when I use your sdk to obtain the Refund object, it doesn't actually contain the information i need to filter

meager urchin Jul 15, 2022, 6:31 PM

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Ah, you're using the Java SDK. Gotcha. Let me dig a little, hang on...

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Here we go, you should be able to use this technique to access those properties: https://github.com/stripe/stripe-java#properties

meager garden Jul 15, 2022, 6:33 PM

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that's very helpful, i'll try it out, thanks

meager garden Jul 15, 2022, 6:48 PM

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Hi again,

meager urchin Jul 15, 2022, 6:49 PM

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Hello!

meager garden Jul 15, 2022, 6:49 PM

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continuing from earlier

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if i listen to the Refund events, i can handle successful cases

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but if the refund wasn't successful on the Reader, only the Reader.failed event happens

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at this point again, i need to know the payment_intent or Refund.id so i can know what failed

meager urchin Jul 15, 2022, 6:51 PM

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This is for Interac refunds specifically, correct?

meager garden Jul 15, 2022, 6:51 PM

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yes

meager urchin Jul 15, 2022, 6:52 PM

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For Interac refunds you need to specify the Charge ID when attempting to create the refund. If the refund fails you can relay the Charge ID to your server from the client when it gets the error.

meager garden Jul 15, 2022, 6:53 PM

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what do you mean? i'm just using the
https://api.stripe.com/v1/terminal/readers/tmr_EslGaA0IlxUdzR/refund_payment
api

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as a parameter i specify the payment_intent id to that API

meager urchin Jul 15, 2022, 6:54 PM

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Not sure I understand. You're not using this approach? https://stripe.com/docs/terminal/payments/regional?integration-country=CA#refund-an-interac-payment

meager garden Jul 15, 2022, 6:54 PM

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i'm using server-side integration

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not client-side

meager urchin Jul 15, 2022, 6:55 PM

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You mean server-driven? That's only available in the US, so I didn't expect someone doing payments in CA to be using it.

meager garden Jul 15, 2022, 6:55 PM

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no it's beta on CA as well

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we got approval

meager urchin Jul 15, 2022, 6:55 PM

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We can't talk about unreleased betas here on Discord, you would need to get help from the people who provided you access to the beta.

meager garden Jul 15, 2022, 6:56 PM

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yeah.. about that, they told me to come to discord to ask

meager urchin Jul 15, 2022, 6:56 PM

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Who told you that?

meager garden Jul 15, 2022, 6:56 PM

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originally i was asking them via email but they said this Discord channel is the best way to ask questions

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Kristen Kalez

meager urchin Jul 15, 2022, 6:57 PM

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This is a great place to get answers to questions about anything public, but we can't help with non-public betas here. I apologize for the miscommunication.

meager garden Jul 15, 2022, 6:58 PM

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I'm kinda stuck with this then. The stripe support and this channel just bouncing me between

meager urchin Jul 15, 2022, 6:59 PM

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I'll get things sorted out internally. Really sorry about the misdirection!

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Can you DM me the email address we sent the email to that you mentioned above?

meager garden Jul 15, 2022, 7:00 PM

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which email address?

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Kristen?

meager urchin Jul 15, 2022, 7:00 PM

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Your email address. I don't know who you are. 🙂

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You may want to delete that message, this is a public server. 🙂

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But I got it, thank you!

meager garden Jul 15, 2022, 7:01 PM

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yeah sorry forgot this was public

meager urchin Jul 15, 2022, 7:02 PM

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No worries!

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You should be getting an email soon with further details. Sorry again about the mixup!

meager garden Jul 15, 2022, 7:03 PM

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great, thanks for the help

#battbot - Terminal Interac Refunds