#vJynxy - uncaptured payments
1 messages ยท Page 1 of 1 (latest)
Hi there! Do you have a request ID for one of these payments that I can look at? The ID should look like req_xxx
would it be this one? pm_1LLSWdHMLqHT00a6woCrDG4d
oh i see lemme see if i can find one
sadly i dont think i do
got it, no worries. i may be able to work with this ID ๐
๐ hopefully
Sorry for the delay!
I see that PaymentMethod was used with PaymentIntent pi_3LLSWfHMLqHT00a60iGKtLwr
When this PaymentIntent was created, it was created with capture_method: "manual"
This means that, after the PaymentIntent is confirmed and its status is requires_capture, you'll still need to capture those funds: https://stripe.com/docs/api/payment_intents/capture
your integration is currently doing something like this: https://stripe.com/docs/payments/capture-later
You'll want to review and update your integration to omit capture_method when creating a PaymentIntent if you'd like funds to be automatically captured after confirmation: https://stripe.com/docs/api/payment_intents/create#create_payment_intent-capture_method
๐๐ป thank you so much! i appreciate your very quick support, stripe on top