#mo223-paymentintent-issue
merry tendon
Hello
The first one is a GBP charge and the BalanceTransaction is also in GBP. There was no currency conversion so no exchange rate to surface
dawn cedar
but the second one also had a balance transaction in GBP?
merry tendon
hmmm not really following, sorry you're expanding many separate objects so I'm not sure what is confusing you exactly
dawn cedar
oh nevermind i see now that the application_fee[balance_transaction] is gbp in the first req and usd in the second req
ok thank you
merry tendon
yeah
Okay good
Do you need help figuring out the difference in behaviour for the application fee?
I assume you added a bank account in that currency on the platform or maybe enabled alternative currency payouts or something
dawn cedar
yeah i'm a little confused about how it changed since it was the same account (acct_1HwuPm2Lhonwjf89) in both requests. so you're saying that the account owner may have updated their payout info with a GBP account?
merry tendon
yes
dawn cedar
ok got it thank you
merry tendon
I think someone at your company reached out about a change to your bank account I see a change a few hours before your payment
dawn cedar
yes we started noticing a related error overnight so that makes sense. may i ask what the change was?
like adding a GBP bank?
merry tendon
I think so, I see a change so I'd recommend talking to your team first and then to our support team
dawn cedar
ok will do