michael-woocommerce | Stripe Developers | Page 1

vernal acorn Jul 14, 2022, 9:30 AM

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I can maybe try to help, what's the problem exactly?

gilded birch Jul 14, 2022, 9:33 AM

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Woocommerce Subscriptions want the src or card token. But I get a Stripe error when this is done.

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invalid_request_error - source

This Source cannot be managed directly. Instead, perform the attempted operation on its managing PaymentMethod, pm_1JD3o7K8BobdcT7SeBZhqVqg.

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But Woocommerce Subscriptions only supoprt src or card. They asked if you can convert my current tokens to src_ tokens

vernal acorn Jul 14, 2022, 9:34 AM

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no, that's not a thing that's possible

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Woocommerce should be using the PaymentMethods API really, it's backwards compatible (using the Source/Token API is not always forwards compatible with PaymentMethods)

gilded birch Jul 14, 2022, 9:35 AM

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They wrote this: WooCommerce Stripe extension will only work with src_ prefixed tokens.

I recommend getting in touch with Stripe and checking to see if it is possible to convert your existing payment method tokens to source tokens.

If Stripe is able to convert your existing tokens to src_ tokens, you can follow the instructions here and replace the pm_ tokens in your customers' subscriptions with the new src_ tokens: https://docs.woocommerce.com/document/subscriptions/add-or-modify-a-subscription/#section-8

WooCommerce

Aviva TEST

Manually Add or Edit a Subscription

This guide explains how you, as a store manager, can manually add or change a subscription in your WooCommerce store. This applies to both the WooCommerce Subscriptions & Subscriptions by WooCommerce Payments *. We recommend starting with the Subscriptions overview and Store Manager Guide if you have not yet read this important information. Manu...

vernal acorn Jul 14, 2022, 9:35 AM

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if it is possible to convert your existing payment method tokens to source tokens.
it 100% is not

gilded birch Jul 14, 2022, 9:36 AM

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Okay. So if Woocommerce Subscriptions does not support PaymentMethods API in their migration it 100% wont be possible?

vernal acorn Jul 14, 2022, 9:37 AM

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that's what I would say

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make sure you're using the latest version of their software but otherwise I'm sure their dev teams are aware of this and maybe it's a known limitation of that specific functionality of their platform, they work fairly closely with us.

gilded birch Jul 14, 2022, 9:37 AM

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Okay. Thanks for a clear answer. Been chatting about this for 5 hours now with you and Woocommerce. Weird that they dont have a working migration method to your API

#michael-woocommerce