shariq-receipt | Stripe Developers | Page 1

unique harness Jul 14, 2022, 8:21 AM

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if it has the platform name it's because you're using Destination Charges. You would have to use Direct Charges or Destination with on_behalf_of (https://stripe.com/docs/connect/destination-charges#settlement-merchant) to make the payment appear as the connected account being the merchant.

Creating destination charges on your platform

With Connect, you can create charges on your platform account, take fees, and then transfer remaining funds to your connected accounts.

fathom fjord Jul 14, 2022, 8:25 AM

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I'm using destination with on_behalf_of but still platform name shows, is there any way how can I replace that name

unique harness Jul 14, 2022, 8:27 AM

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hmm ,if that's the case then that's a bug or broken product on our side

fathom fjord Jul 14, 2022, 8:28 AM

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Any solution?

unique harness Jul 14, 2022, 8:28 AM

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I'd suggest writing to https://support.stripe.com/?contact=true with clear examples of e.g. PaymentIntent pi_xxxx IDs and screenshots of the receipt

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from what I remember receipts with on_behalf_of used to work that way but I thought we fixed it. Your platform might be older and we kept you in the legacy behaviour, or something else is at play, hard to say on an anonymous Discord thread

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yep we fixed this a while ago but all platforms that have created a OBO charge prior to April 2021 are excluded(since obviously us just changing the branding would be a breaking change), maybe that applies to you, in which case you need to ask us to remove you from that exclusion

#shariq-receipt