josh-pcr-charges | Stripe Developers | Page 1

leaden torrent Jul 13, 2022, 4:15 PM

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@fresh horizon I'd recommend working with our support team directly here since it's specific to your own account: https://support.stripe.com/contact

fresh horizon Jul 13, 2022, 4:18 PM

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@leaden torrent Thanks for the info. We've been talking with the team and they directed me here for more info. I can keep working with them for account-related questions. I was just hoping there might be some more general advice on the subject.

leaden torrent Jul 13, 2022, 4:18 PM

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they really shouldn't be sending you to Discord, they should know that but do it anyways

fresh horizon Jul 13, 2022, 4:19 PM

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Ha. Fair enough.

leaden torrent Jul 13, 2022, 4:19 PM

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The question you are asking is really specific to your own account and requires doing an analysis of yourlogs and how you're using our API

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so our support team should help

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can you DM me your account id? I can look up the interaction and flag

#josh-pcr-charges