Pierre Lorin Elyn-payout payments | Stripe Developers | Page 1

red pewter Jul 13, 2022, 10:00 AM

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👋 happy to help

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sorry I'm looking for an answer for you

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https://stripe.com/docs/expand/use-cases#charges-in-payout

Expanding responses use cases

Learn how to leverage expand to perform common tasks

river tundra Jul 13, 2022, 10:12 AM

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this way i can retrieve the charge_id beginning with py_

red pewter Jul 13, 2022, 10:12 AM

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if you mean you have the id then you could just pass it to the https://stripe.com/docs/api/charges/retrieve API

Stripe API reference – Retrieve a charge – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

river tundra Jul 13, 2022, 10:12 AM

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it doesn't work

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as it is a connected account charge

red pewter Jul 13, 2022, 10:12 AM

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you need to pass in the Stripe Account header as well

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https://stripe.com/docs/connect/authentication

Making API calls for connected accounts

Learn how to add the right information to your API calls so you can make calls for your connected accounts.

river tundra Jul 13, 2022, 10:12 AM

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stripe.Charge.retrieve("py_", stripe_account="acc_")

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but this doesn't work, I tried it

red pewter Jul 13, 2022, 10:13 AM

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what language are you using?

river tundra Jul 13, 2022, 10:13 AM

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python

red pewter Jul 13, 2022, 10:14 AM

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could you please share the request id? https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

river tundra Jul 13, 2022, 10:16 AM

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ok

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req_ljl2wlltsZImDA

red pewter Jul 13, 2022, 10:18 AM

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I'm taking a look

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are you the Platform or Connected Account?

river tundra Jul 13, 2022, 10:20 AM

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the platform one

red pewter Jul 13, 2022, 10:21 AM

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you're using the wrong Platform account

river tundra Jul 13, 2022, 10:22 AM

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I don't agree, if i check on the stripe dashboard website

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I go to paymentintent, and retrieve an id, I can query it using python

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so my stripe_key is correct

red pewter Jul 13, 2022, 10:22 AM

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Do you have 2 different Platform accounts?

river tundra Jul 13, 2022, 10:23 AM

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one for staging and one for production

red pewter Jul 13, 2022, 10:23 AM

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yeah I think you're using the wrong key

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the key you're using for the GET is different from the one you've used for the creation of that Payment

river tundra Jul 13, 2022, 10:25 AM

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the payment was made automatic

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it's from automatic payout

red pewter Jul 13, 2022, 10:28 AM

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yeah but even then that payout was made on a certain account

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so in order to retrieve it you should use the API of said account

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of you use another API secret it wouldn't get you that object

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same for all other Stripe Objects

river tundra Jul 13, 2022, 10:29 AM

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but I don't get it, on stripe dashboard, if i press the "test" button, it is linked to only one api_key?

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how can I managed two different api_key?

red pewter Jul 13, 2022, 10:30 AM

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in your python code

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you might be using the secret key of the other Account

river tundra Jul 13, 2022, 10:34 AM

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just performed some checks, and I don't think it's a stripe_key issue

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here's the sample:
stripe.PaymentIntent.retrieve('pi_3LIGUxDh91j58svV0VwHRB5n') this works on python

test = stripe.Charge.retrieve('py_1LIGUyRkxhsDQxGfIYHrsGk4', stripe_account='acct_1JJvaBDh91j58svV')

and this doesn't.

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yet they are all linked together through the stripe account

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here is the id of the failed request: req_1CGMdHmLAA2nSh

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my guess is that it's not possible to retrieve charge account from a connected account, using the plateform account

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but I would like to make sure this is the case

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are you still here?

red pewter Jul 13, 2022, 10:44 AM

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yes I'm taking a look at the requests you sent

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could you please share the two account ids that you have?

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for the QA and the Prod ones?

river tundra Jul 13, 2022, 10:46 AM

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the connected account_id?

red pewter Jul 13, 2022, 10:46 AM

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no

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the platform accounts

river tundra Jul 13, 2022, 10:47 AM

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how do I retrieve the account_id

red pewter Jul 13, 2022, 10:48 AM

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click on the profile icon then on Show dev tools

river tundra Jul 13, 2022, 10:48 AM

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found it

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the prod one is acct_1JJvaBDh91j58svV

red pewter Jul 13, 2022, 10:48 AM

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the payout wasn't created on that account

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it was created on the other one

river tundra Jul 13, 2022, 10:49 AM

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we only have one account though

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maybe I don't have access to the other account

red pewter Jul 13, 2022, 10:50 AM

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yes exactly

river tundra Jul 13, 2022, 10:50 AM

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but my question is

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it means automatic payouts are configured using the other account right?

red pewter Jul 13, 2022, 10:51 AM

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not it means this payment was generated from the other account

river tundra Jul 13, 2022, 10:51 AM

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but as the payment you are referring to is from an automated payout

red pewter Jul 13, 2022, 10:51 AM

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oh wait a second

river tundra Jul 13, 2022, 10:51 AM

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it's the same problem ahah

red pewter Jul 13, 2022, 10:52 AM

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this is a payout for your account acct_1JJvaBDh91j58svV

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coming from another Platform

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that's why you're able to see it

river tundra Jul 13, 2022, 10:53 AM

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hum.... looks very strange

red pewter Jul 13, 2022, 10:54 AM

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you have an account called Elyn right?

river tundra Jul 13, 2022, 10:55 AM

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yes

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and i want to retrieve using python the charge :

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'py_1LIGUyRkxhsDQxGfIYHrsGk4

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i can see all information using the dashboard from web

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but not using python

red pewter Jul 13, 2022, 10:55 AM

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ok ok

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let's start from the beginning

river tundra Jul 13, 2022, 10:56 AM

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see

red pewter Jul 13, 2022, 10:56 AM

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do you see the account id on the top left corner?

river tundra Jul 13, 2022, 10:57 AM

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yes

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`InvalidRequestError: Request req_jteIwFah9nLAyg: No such payment_intent: 'py_1LIGUyRkxhsDQxGfIYHrsGk4'

In [23]: test = stripe.PaymentIntent.retrieve('py_1LIGUyRkxhsDQxGfIYHrsGk4', stripe_account='acct_1Jecp8RkxhsDQxGf')`

red pewter Jul 13, 2022, 10:57 AM

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that's the one you should be using

river tundra Jul 13, 2022, 10:57 AM

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still not working

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wait

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my request is wrong

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here's the new one

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test = stripe.Charge.retrieve('py_1LIGUyRkxhsDQxGfIYHrsGk4', stripe_account='acct_1JJvaBDh91j58svV')

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InvalidRequestError: Request req_eVSG7qOg8NLrS2: No such charge: 'py_1LIGUyRkxhsDQxGfIYHrsGk4'

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my bad

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it seems to work

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i was lost in all the different accounts

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test = stripe.Charge.retrieve('py_1LIGUyRkxhsDQxGfIYHrsGk4', stripe_account='acct_1Jecp8RkxhsDQxGf')

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this one worked

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thank you 🙂

red pewter Jul 13, 2022, 11:02 AM

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yes you mixed between the Stripe API key and the Stripe Account header

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just fyi the API key should be for the Platform and the Stripe Account header for the Connect Account

river tundra Jul 13, 2022, 11:04 AM

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Ok I'll make sure to remember it 🙂

red pewter Jul 13, 2022, 11:04 AM

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let me know if you need any more help

#Pierre Lorin Elyn-payout payments