#Ioanna | Kaedim-trial-subscription

1 messages · Page 1 of 1 (latest)

verbal hornet
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why does this happen?
Why does what happen?

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how can I time the user upgrade on my side from trial to paying without using a scheduler?
Can you elaborate? It sounds like this already happened, going from what I read in your message

plucky mango
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I mean why does the user gets first upgraded from trial and then charged

verbal hornet
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I don't follow. What are you expecting to happen instead?

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Also, do you have a subscription ID I can look at while we chat?

plucky mango
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I expected it would be the other way around aka: after the trial period ends they get charged and if the payment goes through the subscription gets upgraded

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The subscription id is: sub_1LJgXcK9qmDpbyxAWzRExDVe
Could it be a mistake on my side that the charge and conversion happened in that order?