Nimheru - receipts | Stripe Developers | Page 1

graceful robin Jul 12, 2022, 3:34 PM

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Hi there. I'm not familiar with this change, but let me check with a colleague on this and I'll get back to you

proven haven Jul 12, 2022, 3:34 PM

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Thank you very much

cinder stirrup Jul 12, 2022, 3:37 PM

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👋 hopping in since @graceful robin has to head out - do you have an example payment intent IDs with the previous format, and one in the newer format so we can take a look?

proven haven Jul 12, 2022, 3:38 PM

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Sure let me grab that, should these be posted here or is there a better way to get them to you?

cinder stirrup Jul 12, 2022, 3:42 PM

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Posting them here is fine!

proven haven Jul 12, 2022, 3:42 PM

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Here you go:

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New format:
pi_3LGSKBANudTxu8QB1v6UZQEI

Old format:
pi_3LG5E2ANudTxu8QB1BE2CkHl

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Note; it caused a bit of confusion with the support agent but obviously old payments such as pi_3LG5E2ANudTxu8QB1BE2CkHl are now generating with the new format

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Let me grab a screenshot of how pi_3LG5E2ANudTxu8QB1BE2CkHl looked at the time (a customer forwarded their receipt received on 29th of June to us)

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cinder stirrup Jul 12, 2022, 3:49 PM

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Thanks for sending that over! Let me do some digging to see what I find

cinder stirrup Jul 12, 2022, 4:43 PM

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Can you send an email to support@stripe.com and mention you spoke to karbi in Discord? I'm going to flag this to the product team to fix

proven haven Jul 12, 2022, 4:46 PM

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Sure, any details I should include? (payment IDs etc.)

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I've just emailed and namedropped you offering to provide further details if needed.

#Nimheru - receipts