tomhamiltonstubber-xero | Stripe Developers | Page 1

rapid karma Jul 12, 2022, 11:47 AM

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I don't really understand what that integration does.

barren merlin Jul 12, 2022, 11:49 AM

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Yeah that's fair. Basically, we've set up a feed from Stripe into Xero to reconcile accounts, a feature that's used quite a lot. There are some strange items on it that I've not seen before, and I'm chatting to the normal support about them. But they're telling me they say it's probably from Xero's side, despite the fact the information is definitely coming from Stripe. I was trying to see if I could access that information through the API so I could show them to support and they couldn't say it's Xero's problem 🤷‍♂️

rapid karma Jul 12, 2022, 11:52 AM

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Can you share an example of what it is you're seeing that's strange?

barren merlin Jul 12, 2022, 11:52 AM

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The yellow lines are something we haven't seen before

rapid karma Jul 12, 2022, 11:53 AM

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Look like Balance Transactions that represent fess on your Stripe account

barren merlin Jul 12, 2022, 11:55 AM

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Yeah but the display has completely changed, and it's more positive than negative

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The fees look totally different in our GBP account, this seems to be US focussed.

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But honestly this is a normal support issue, I'll just chat through them

gusty anvil Jul 12, 2022, 11:57 AM

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those are just the fees you pay for having "interchange" pricing

barren merlin Jul 12, 2022, 11:57 AM

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Oh hello

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But we don't have interchange pricing on that account

gusty anvil Jul 12, 2022, 11:57 AM

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you must since that's exactly what those items are really

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