#Sunder-capabilities
1 messages · Page 1 of 1 (latest)
- There's no 1 place for all that info. What specifically do you need?
- What specifically? You'd generally check the API logs to see requests to
/v1/accounts
overall I am getting error in my test env that during completing account setup is supposed to create a stripe connect account.
The error is
An error was returned from Stripe: Your platform needs approval for accounts to have requested the transfers capability without the card_payments capability. If you would like to request transfers without card_payments, please contact us via https://support.stripe.com/contact.
Customer support wrote "you have a marketplace (which requires both capabilities) rather than an extension which is transfers only" and suggested it was changed recently, so that's also why I look for a way to see the old settings (in question 2)
The error is 400 and in dashboard logs also has "invalid_request_error - requested_capabilities"
However when I compare this with the account sign up that has worked on June 28th, I can see that the request body is practically identical. Both requests also have
},
"requested_capabilities": {
"0": "transfers"
}
so the body did not change == it remains correct, yet on june 28th all sign ups worked, now they don't (see the error). There were no changes, the only possibility is that something got changed inside Stripe settings. So I need to identify what changed and restore the correct settings
Can you share the ID (req_xxx) of the failing API request? https://support.stripe.com/questions/finding-the-id-for-an-api-request
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If sign up worked with " "requested_capabilities": { "0": "transfers", why am I now getting 400 invalid_request_error - requested_capabilities
Sure! I'll try to get it for you now 🙂
request that worked (june 28th) req_ZBVYfxjf0PQ1KP
request that no longer works (eg. today): req_xVX3D2li5nfYpl
Yeah, this isn't really API related and is more specific to your account designation. You need to speak to support
None of the Dashboard settings from your side have changes
It's a little hard to precisely communicate with the support. Do you have any idea what exactly I should ask of them?
So this is not anything I would be able to change myself with account admin rights?
You should just ask them why you can no longer created connected accounts with only transfer capabilities