#joonasm - subscriptions
viscid warren
Hi there!
Note that there are a lot of settings in the dashboard to automatically send email reminders to users who didn't pay their invoices: https://dashboard.stripe.com/settings/billing/automatic
But if you want to do this yourself, then it's possible like you mentioned. And on the invoice object you can use the hosted_invoice_url to send to your users so they can pay the invoices https://stripe.com/docs/api/invoices/object#invoice_object-hosted_invoice_url
sterile glade
yes, the problem with the dashboard is that it's a black box.. I cannot see anywhere in the logs what kind of reminders have been sent and when
is there any more information on the hosted invoice url? I have a hard time understanding where that link should point to if we are talking about an invoice that has been created in stripe
I guess that was my original question.. how can a get a link that points to the invoice
so what I want to do is:
- manage the content of the emails myself
- manage the sending of the emails myself
- have stripe manage the invoice and payment
and the real issue is that for some reason people are not responding to the automated reminders... and now we need to manually go into the dashboard and pull up any past due subscription payments and copy paste the information and reach out to them manually
viscid warren
is there any more information on the hosted invoice url? I have a hard time understanding where that link should point to if we are talking about an invoice that has been created in stripe
It's a Stripe hosted page when end users can enter their payment information to pay the invoice. You can see it here: https://stripe.com/docs/invoicing/hosted-invoice-page
so what I want to do is:
- manage the content of the emails myself
- manage the sending of the emails myself
- have stripe manage the invoice and payment
Then sending your own emails and usinghosted_invoice_urlseems like the best way.
pastel nymph
Hey, taking over here. Let me know if there's any follow-up Qs I can answer!