KRS-Subscription | Stripe Developers | Page 1

fallen oak Jul 12, 2022, 7:12 AM

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Hi there, what types of event are you interested in? the invoice is upcoming, the invoice is paid successfully or payment failure?

thorny ruin Jul 12, 2022, 7:13 AM

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i don't want to rely on the payment events as payment can be succesfull or failed. irrespective of the payment status, i want to update our system's subscritption with renewal information.

fallen oak Jul 12, 2022, 7:16 AM

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Usually a subscription renewal means the invoice is paid successful, can you tell me a bit more about the renewal in your use case?

thorny ruin Jul 12, 2022, 7:33 AM

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we have subscription which is renewed annually. for some reason when the payment failed on the renewal, then the subscritpion in stripe goes to due state, we also want to capture that and mark our subscription as due. so relying on payment failed or succesful is not correct, as we want to know the subscription changes.

fallen oak Jul 12, 2022, 7:35 AM

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Do you intent to recover the payment as the next course of action?

thorny ruin Jul 12, 2022, 7:42 AM

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yes, but there is no defined timeline to do that, it can be done later when customer visits in the next year..

fallen oak Jul 12, 2022, 7:46 AM

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Got it. I'd suggest to let Stripe smart retries to recover the payment https://stripe.com/docs/billing/subscriptions/overview#smart-retries , and you can also use the leave the subscription as-is option so that your customer is not interrupted if all retries fail.

thorny ruin Jul 12, 2022, 7:49 AM

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still my question of what is the recommended way to listen for subscription renewal is not answered?

fallen oak Jul 12, 2022, 7:53 AM

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You should listen to invoice.paid for successful subscription renewal and invoice.payment_failed for unsuccessful subscription renewal.

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You can also listen to customer.subscription.updated when the subscription status changes (i.e., from active to past_due)

#KRS-Subscription