William-API | Stripe Developers | Page 1

timid basin Jul 12, 2022, 5:38 AM

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Hi there, what do you mean by not working?

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Hi there, what do you mean by not working? is there an error message?

left parrot Jul 12, 2022, 5:46 AM

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ok, while getting the account info. The email value returns null and fails validation

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Any idea how to add this email to the account?

timid basin Jul 12, 2022, 5:50 AM

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Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

left parrot Jul 12, 2022, 5:53 AM

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req_ZqiDdZN1cDqGXk

timid basin Jul 12, 2022, 5:53 AM

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I see the response is 200, so there's no error with the request

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Is this /v1/accounts API call a separate question in addition to the publishable key?

left parrot Jul 12, 2022, 5:59 AM

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No, but the third party module we are using validates that the api values are correct and the connection is successful when the returned account email is not null

timid basin Jul 12, 2022, 6:01 AM

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Can you tell me more about it? You can explain the whole flow to me

left parrot Jul 12, 2022, 6:06 AM

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We are using stripe php api module and test the stripe connection calling the Account method and then check if the account object has a email value in it.

timid basin Jul 12, 2022, 6:08 AM

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OK, how do you set the account's email address?

left parrot Jul 12, 2022, 6:14 AM

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Well i used to be a value that comes from this same call with the old api keys

timid basin Jul 12, 2022, 6:15 AM

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Can you send me the request ID?

left parrot Jul 12, 2022, 6:20 AM

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No. sorry. we no longer have access that account

timid basin Jul 12, 2022, 6:23 AM

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I'm unable to help you without the request ID

left parrot Jul 12, 2022, 6:39 AM

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ok, i changed the site to live mode with they new keys and this actually returns the email value req_6O9t0404xw4gpr

timid basin Jul 12, 2022, 6:40 AM

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Ok, is your problem resolved?

left parrot Jul 12, 2022, 6:40 AM

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well not exactly, live mode returns the email but the test mode don't

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any idea why?

timid basin Jul 12, 2022, 6:43 AM

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I need the request ID in test mode so that I can dig further.

left parrot Jul 12, 2022, 6:46 AM

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Here req_CHuZ3Wwu39iJn8

timid basin Jul 12, 2022, 6:50 AM

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This is the request to get the account, I need to the request to set the email address for the account

left parrot Jul 12, 2022, 6:51 AM

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This value can be set manually in the dashboard?

timid basin Jul 12, 2022, 6:58 AM

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What's the account type?

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If it's custom account, then yes you can set the email address via Dashboard

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