#Hari-checkout-connect
tiny void
crimson owl
@tiny void do you need more info to debug this issue?
green chasm
working on it
Can you clarify what you mean by "still shows parent account not connected account" exactly?
crimson owl
stripe checkout page shows Pay StrideQ
instead of our customer account
customer account is acct_1LAhXLQk8J93T3gB
Statement descriptor
KATHMANDUCUISINE.NET
green chasm
Sorry I'm a bit lost, can you explain exactly what the issue is? You are the platform so it's expected that it shows the platform no?
crimson owl
on_behalf_of parameter should display the connected account instead of platform account
green chasm
but where? Can you be super explicit? Because you gave me a link and then mentioned statement descriptor. The statement descriptor is what would appear on the customer's bank statement after a payment
crimson owl
in stripe test environment
its working fine
we want this label to show customer account instead of platform account
we used on_behalf_of parameter based the documentation. Its not working
green chasm
looking
green chasm
Okay sorry for the delay
it looks like you never set https://stripe.com/docs/api/accounts/update#update_account-business_profile-name so we default to the platform in that case. Can you try setting this explicitly and see if that fixes your issue @crimson owl ?
green chasm
yeah I think what happens is that if you never set that we default to the platform because for individuals we don't want to leak their real identity by default
devout prairie
One thing : we used the Express Onboarding Link from the dashboard to onboard this customer. To best of knowledge they filled all the values in the onboarding form.
Question is can we ensure this is always set when the customer onboards through the hosted express onboarding link.
green chasm
You can't for individuals
so you need to build this in your own code/flow so that you can fill it out
devout prairie
This account is not a individual but a business LLC.