#klug_-account-verification

1 messages · Page 1 of 1 (latest)

unreal ivy
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Hello! Typically with account verification issues you should be talking to support, but let me see if I can find some more information - do you have an account ID so I can take a closer look?

autumn escarp
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Thank you! Just DM'd you the account ID

DM didn't send. Acct ID: acct_1LFgMgA9gz1uOj2S

unreal ivy
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Thanks! give me a few minutes to look

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Do you mind sharing who directed you to Discord? Typically, we handle technical/integration issues in this channel, but the existing tickets you have with us seem purely focused on account verification which is something we don't have any control over

autumn escarp
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Our developer team (Airdev) said to go this route because we were hitting walls with the email support.

Is there another discord channel or is discord specifically targeted just for technical/integration issues?