#Sinduri-klarna

1 messages · Page 1 of 1 (latest)

craggy plaza
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👋 happy to help

lapis robin
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Thanks in advance

craggy plaza
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why are you using sources for your payment?

lapis robin
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This is an existing integration in our plugin, we'll update it to Payment intents API soon

craggy plaza
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you haven't migrated yet to the Payment Intents API?

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oh I see

lapis robin
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Can you check with that request?

craggy plaza
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yes I'm doing that

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are you still seeing the same issue?

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this request is from 4 days ago, I just want to make sure that you're no longer facing the issue now

lapis robin
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Our customer reported this issue

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we also tried from our customers site and experiencing the same. Let me check again

craggy plaza
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I would strongly recommend you contacting support https://support.stripe.com/?contact=true it's not an integration issue, and I don't know whether it is a known issue that was resolved or if we really need to escalate it. this is why it's best if you contacted them so the proper team can take a look