#Alan Shortz-terminal-ca-outage

1 messages · Page 1 of 1 (latest)

long dove
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Hi 👋 I haven't heard anything about this yet, but bear with me a couple minutes and I'll look to see if there is any chatter about this circulating.

half pasture
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Thanks Toby!

long dove
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Can you elaborate a bit on what you mean when you say readers aren't working currently? Are they not able to interact with the Stripe service at all, or just unable to process payments?

half pasture
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Yeah sure. As far as I'm aware, it's just that they are unable to process payments

long dove
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I'm not seeing any discussion on anything specific to our Terminal service, and looking at news articles about the outage it seems to be impacting the Interac service along with multiple banks. If we're unable to communicate with those banks then we won't be able to process payments for them.

half pasture
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ok got it

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yeah it seems like the banks are down, which is obviously problematic for processing payments lol

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thanks for the help Toby!