xfechx - session expired | Stripe Developers | Page 1

vestal zodiac Jul 8, 2022, 1:05 PM

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Hi there. Can you share the request id or checkout session id?

spark pilot Jul 8, 2022, 1:05 PM

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req_rbA3KP13R7KDp6

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Also, the strange thing is that payment went through

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i got a receipt

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a stripe hosted receipt

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hello?

vestal zodiac Jul 8, 2022, 1:18 PM

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Hi sorry. There's so many threads right now

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Looking

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Asking a colleague to look into it

zinc shoal Jul 8, 2022, 1:28 PM

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👋 @spark pilot I'm stepping in for @vestal zodiac since discord is getting a bit busy

spark pilot Jul 8, 2022, 1:28 PM

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ok

zinc shoal Jul 8, 2022, 1:29 PM

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I'm taking a look at your request

spark pilot Jul 8, 2022, 2:03 PM

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hello?

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any news

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how can I rely that in non-test mode this won't happen?

zinc shoal Jul 8, 2022, 2:16 PM

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sorry I was investigating this

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it seems that there's an issue when the sepa_debit.setup_future_usage param is set

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I'm trying to investigate more into this please hold

spark pilot Jul 8, 2022, 2:20 PM

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ok?

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any news?

zinc shoal Jul 8, 2022, 2:37 PM

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I'm contacting the relevant team to get their feedback on this

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I'm pretty sure it's related to the installments gate you have

spark pilot Jul 8, 2022, 2:38 PM

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so that will happen with all my customer payments?

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an error checkout page?

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after they submit payments?

zinc shoal Jul 8, 2022, 2:40 PM

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I recommend you send an email to support@stripe.com explaining the issue and mentioning my discord handle. I will try to take the ticket and follow up with you whenever I have more updates

spark pilot Jul 8, 2022, 2:40 PM

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hmm, could you make the ticket for me?

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as you know the issue

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otherwise, they will start asking redundant questions about it like as if I am a dummy

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usually it is like that with support

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so a conversation takes ages just to start

zinc shoal Jul 8, 2022, 2:41 PM

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just send an email saying that you contacted us here on discord with an issue on your checkout session and that you are gated into installments and mention my discord handle

spark pilot Jul 8, 2022, 2:41 PM

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How can I test if this will happen in live mode?

zinc shoal Jul 8, 2022, 2:41 PM

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I will take up the conversation from there

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How can I test if this will happen in live mode?
for now don't try it, let us investigate first

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once you send the email please send me your email address so I could pick up the ticket

spark pilot Jul 8, 2022, 2:45 PM

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I just sent it

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My business needs to get paid, how can I see if this will also be a problem during live checkouts?

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because this is related to a stripe-hosted page ...

zinc shoal Jul 8, 2022, 2:48 PM

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I will update you as soon as I have any updates

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you can delete your email now if you want to

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I took the ticket, I'm not sure I will get an update soon, but once I do I will reply to your ticket

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if you don't mind I will archive this thread and if you need help on some other topics don't hesitate to send a message on the main channel

#xfechx - session expired