amirallg | Stripe Developers | Page 1

outer tinsel Jul 8, 2022, 11:39 AM

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Do you have a technical question?

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If not, you need to speak to support: https://support.stripe.com/contact

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manic yew Jul 8, 2022, 11:42 AM

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Hi

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my clients appear only in guest account

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so i can't charge them for subcription

outer tinsel Jul 8, 2022, 11:43 AM

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How are you integrating currently?

manic yew Jul 8, 2022, 11:44 AM

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what do you mean?

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my customers go through shopify

outer tinsel Jul 8, 2022, 11:47 AM

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You'd need to speak to Shopify about this. You control how they integrate with Stripe

manic yew Jul 8, 2022, 11:48 AM

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but how can i do , to dont have guest customer?

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i have to see with shopify?

outer tinsel Jul 8, 2022, 11:48 AM

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Yep, I don't really know how their integration works I'm afraid

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You could just create a new Customer in your Stripe Dashboard: https://stripe.com/docs/billing/customer#create-a-customer

Customers

Learn how to use the Customer resource with Stripe Billing.

manic yew Jul 8, 2022, 11:50 AM

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and i can't saved guest customer?

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because i have more than 1000 CUSTOMERS

outer tinsel Jul 8, 2022, 11:51 AM

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You can't no

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I can't comment on why you're using guest customers and not 'real' customers as I don't know how Shopify integrates with Stripe

manic yew Jul 8, 2022, 11:52 AM

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and you think shopify can fix the problem?

outer tinsel Jul 8, 2022, 11:53 AM

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I don't know, but they will be able to advise you

manic yew Jul 8, 2022, 11:55 AM

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okey thank you for your help

#amirallg